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Nissan of Richmond
Richmond, VA
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,249 reviews
August 16, 2022
I went to this dealership to just sit in a car to see if I liked it. I sat for 45 minutes and no salesperson even spoke. The receptionist was extremely rude when I asked her questions. She even rolled her e I liked it. I sat for 45 minutes and no salesperson even spoke. The receptionist was extremely rude when I asked her questions. She even rolled her eyes at us when we gave up and left. Will never buy a car from here. More
by dwwoodlief
Employees Worked With
Receptionist
Verified CustomerAugust 16, 2022
The staff was friendly and were able to take care of my issues within the same day. The services did take quite a while to complete, but most things are nowadays due to staff shortages. issues within the same day. The services did take quite a while to complete, but most things are nowadays due to staff shortages. More
by Kareena D.
Employees Worked With
August 15, 2022
I'm happy with my battery replacement service however, anytime I get an oil change here my fluids are not checked and topped off. anytime I get an oil change here my fluids are not checked and topped off. More
by SWEATJESSICA717
Employees Worked With
August 15, 2022
My experience at this dealership has always been great. I’m treated fairly and with respect. The staff is very friendly and helpful. Love I’m treated fairly and with respect. The staff is very friendly and helpful. Love More
by meena531
Employees Worked With
August 15, 2022
Debbie was awesome she was there to help me through it all. She is amazing all. She is amazing More
by mizzynash
Employees Worked With
August 15, 2022
Made me wait for a long time, but took care of the issues at hand. Would not recommend listening to their time expectations at hand. Would not recommend listening to their time expectations More
by Ojasambekar
August 15, 2022
Nissan of Richmond Service team always has a great positive attitude! Love coming to get my car serviced. positive attitude! Love coming to get my car serviced. More
by Brianna Williams
August 15, 2022
I had an appointment for an oil change. As soon as I pulled up, Donnie got me settled and offered the tire rotation and car wash. For a Saturday, I didn't wait long at all. Donnie was ver As soon as I pulled up, Donnie got me settled and offered the tire rotation and car wash. For a Saturday, I didn't wait long at all. Donnie was very welcoming and helpful and I am very pleased with my service - 5 STARS!! More
by Felicia
Employees Worked With
Donnie Washington
