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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,251 reviews

July 31, 2023

The team is very helpful making the experience of taking my vehicle in for service a good one every time. Thanks More

by SFOUBERT68
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kavon Smith, Johnny Prince, Khalil Smith, Karra O'Bryan, Alki Nickolaou
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Jul 31, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate this awesome, five-star review. Paula Quick Owner Loyalty Manager

July 31, 2023

Service was prompt. Debbie was efficient and friendly. She kep me informed as to status. More

by DAN2CLAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

July 30, 2023

Both Brandon and Preston helped us in the process of purchasing a new Pathfinder. They were both great to work with answering any questions that we had. More

by Mleno
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Preston Harris, Brandon Stern
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Jul 31, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. It's great to hear that Brandon and Preston provided you with excellent customer service! Paula Quick Owner Loyalty Manager

Jul 31, 2023 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Brandon and Preston, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

July 30, 2023

They has a lot patience lol Nice people, and attendant Thank you for Help us out More

by Josiane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
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Jul 31, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

July 30, 2023

Great Customer Service, would definitely recommend this dealership to friends and family. Great value on services and very friendly. More

by KHALILC0056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khalil Smith
Report | Print
Jul 31, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

July 30, 2023

Orlando was very friendly, professional, thorough, and knowledgeable of all the different vehicles. I recommend Orlando to anyone who is looking for a car . When it’s time for the trade in I will be back More

by Joyj10594
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Jul 31, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

July 30, 2023

Went to 2 dealerships that weren’t able to help. Glad I ran into Brandon Stern, made the process super easy and was a great experience More

by Seth Landscape
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Jul 31, 2023 -

Nissan of Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

July 29, 2023

Amazing place to buy a new vehicle made the entire purchase easy with no hassle More

by espinosa760
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan Smith
Report | Print
Jul 31, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

July 29, 2023

Great customer service, very knowledgeable with the questions I had, test drive was fun Thankyou ! More

by naihjee
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Jul 31, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

July 29, 2023

Timely oil change, appreciate the convenience, budget friendly complimentary service, efficient service department, clean facilities More

by demetria.woodson
Recommend Dealer
Yes
Employees Worked With
Khalil Smith, Alki Nickolaou
Report | Print
Jul 31, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

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