Nissan of Richmond

Went to a handful of dealerships looking to do business, Mr. Stern and his team were able to earn ours. After pleasant negotiations we came to an agreement and was able to purchase a brand new car for our d Mr. Stern and his team were able to earn ours. After pleasant negotiations we came to an agreement and was able to purchase a brand new car for our daughter! More

I like how you can just drive your car threw for service. Respectful friendly staff. Respectful friendly staff. More

They were quick and professional. It did not take long at all. I would recommend anyone to Nissan of Richmond. It did not take long at all. I would recommend anyone to Nissan of Richmond. More

My car was there the first time for over six hours to fix the air conditioner. They did not fix it correctly so I took it back a week later where it was there for over three hours, and they could not figure the air conditioner. They did not fix it correctly so I took it back a week later where it was there for over three hours, and they could not figure out the problem. More

Never had a problem until recently went there to see about my shaking when driving. Found out about after 4pm what may caused the problem she told me it was my tires and I said ok how much. When she was about my shaking when driving. Found out about after 4pm what may caused the problem she told me it was my tires and I said ok how much. When she was walking away she was shooting numbers to me like she was rushing. Cause I really wanted tires on my car. About quarter til and 10 mins 5pm. Employees from the auto was clocking out to leave to go home already. So no one had time to put them on smh. More

Very unprofessional and unorganized. Dropped my car off to get looked at 630 a went back in after 4 p and they told me they hadn’t looked at the car all day and after I left they called Dropped my car off to get looked at 630 a went back in after 4 p and they told me they hadn’t looked at the car all day and after I left they called me within 10 min to tell me my oil change was overdue and they recommended an engine flush Kara could not tell me what that consisted of only that it wasn’t covered under my warranty and it was a few hundred dollars could not answer any of my questions and kept putting me on hold More

I got a flat brought my car in for a tire and wheel locks when I picked my car up they had way too much air in the tire and didn’t know I purchased a wheel lock I had to ask for it there is dent in my rim as when I picked my car up they had way too much air in the tire and didn’t know I purchased a wheel lock I had to ask for it there is dent in my rim asked about a new one they just recommended an alloy rim place never gave me a quote for a new one my tire pressure should be 37 the tire pressure on the new tire was at 49 they ask me to bring it back but I was already home knew it was driving funny had to bring it somewhere else to take air out you would think if you go to a dealer you would get better service More

Brandon was great to work with I would highly recommend him for the purchase of a new car him for the purchase of a new car More

I ask for a wash I was told it was going to rain so that they would not be washing today however it did not rain and I go no wash they would not be washing today however it did not rain and I go no wash More

Very knowledgeable and fast service Very knowledgeable and fast service Debbie is always working with me and that's a great job and fast service Debbie is always working with me and that's a great job More