Nissan of Richmond

Mike pushed hard and together we found the perfect Audi Q5 for our family and couldn’t be more satisfied with the purchase Q5 for our family and couldn’t be more satisfied with the purchase More

Scheduled appointment for 7:30 but was told appointments don’t mean that the work will get done at that time. Called to find out status but they filed the truck under the wrong name. Went in person but co don’t mean that the work will get done at that time. Called to find out status but they filed the truck under the wrong name. Went in person but could not get any information about when the service would be completed. Very disappointed. More

My Pathfinder 2022 has been in the service area for over a week- last Wednesday. They still do not know what is wrong with it or how long it will take. I had to call everyday multiple times to finally get a a week- last Wednesday. They still do not know what is wrong with it or how long it will take. I had to call everyday multiple times to finally get a hold of the one in charge of the case but they had no updates. Got a call on Tuesday, still no clear update aside from it possibly being due to rodents. Asked to speak to the manager but was given the runaround. I am truly appreciative of Nissan in Hackensack NJ- this is not the first time the rodents messed with the Pathfinder, they new what it was the same day I took it and had it back to me in 4 days, updating me every step off the way. More

Ju’Wuan was amazing, really took care of me buying my first car. Gave me the best experience, and I love my new car :) first car. Gave me the best experience, and I love my new car :) More

My salesman, Brandon Miles, was a gem! He went above and beyond to make my car buying experience a positive one. Professional, kind and thorough are three words to describe Brandon. I high He went above and beyond to make my car buying experience a positive one. Professional, kind and thorough are three words to describe Brandon. I highly recommend him, Harry and Yousuf - they make a great team! More

Orlando Reyes профессионал высшей степени ! come see him took very care of us very professional ! Will be buying another car for my son from him come see him took very care of us very professional ! Will be buying another car for my son from him More

I used to get my oil changes free and I was not informed ahead of time that the management changed and now there is a cost. Also after my oil was changed, the mechanic did not put a new service sticker in m ahead of time that the management changed and now there is a cost. Also after my oil was changed, the mechanic did not put a new service sticker in my windshield to let me know when my next oil change would be do. My car was washed but was poorly vaccumed. I usually always get good service, so I was truly disappointed and dissatisfied!! More

I had a great experience with the staff very welcoming, good people. Would recommend to others good people. Would recommend to others More

Nissan of Richmond is always clean and welcoming of customers. They have the nicest employees. customers. They have the nicest employees. More

I did not have a good purchasing experience. Preston (salesperson) promised a lot of things prior to the purchase. After the purchase, it was a task trying to get the promises fulfilled. I have Preston (salesperson) promised a lot of things prior to the purchase. After the purchase, it was a task trying to get the promises fulfilled. I have to return my vehicle at least three times to have repairs done properly. At one point the vehicle had been in the shop longer (3weeks) than I had had it after purchasing it. The sales staff leaves much to be desired. I will never purchase there again, or recommend anyone else to purchase there. Debbie and Scott in the service department worked patiently with me to get as much done as they could. Very personable I appreciate their efforts. More