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Nissan of Richmond
Richmond, VA
7,251 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,251 reviews
July 02, 2023
Worst service center ever. I’ve been four times. NEVER again. Appointments mean nothing. Staff don’t know what’s needed at service intervals. They did work without calling me. I’ve been four times. NEVER again. Appointments mean nothing. Staff don’t know what’s needed at service intervals. They did work without calling me. I tried to buy my car there and the sales staff was incompetent. Thought I’d try service since it’s close to home, but it was a Huge Dissapointment! More
by mew0910
Verified CustomerEmployees Worked With
Karra O'Bryan
July 02, 2023
Great dealership people are excellent. Service department is outstanding. The service advisors are is great. Service department is outstanding. The service advisors are is great. More
by trhubb1
Employees Worked With
July 02, 2023
It is always a pleasure working with Nissan of Richmond service department making sure my vehicle is taken care of. service department making sure my vehicle is taken care of. More
by PATSNEAD71
Employees Worked With
July 01, 2023
As always, Brandon was FANTASTIC. He helped me and all 3 of my children into a new vehicle and it’s an incredible experience each and everytime! He helped me and all 3 of my children into a new vehicle and it’s an incredible experience each and everytime! More
by f Parker
Employees Worked With
Brandon Stern
June 30, 2023
I was quoted 3 different prices and was told that they “misdiagnosed” my vehicle twice. What they wanted to charge $1,000-$1,300 for, my mechanic did for $98. This place is a joke. I will never take a “misdiagnosed” my vehicle twice. What they wanted to charge $1,000-$1,300 for, my mechanic did for $98. This place is a joke. I will never take a vehicle there again. More
by Jenae1098
Employees Worked With
Karra O'Bryan
June 30, 2023
They were attentive and had a good system for getting the cars in and out of the service line. The parts specialist was very attentive also. Johnny went over and beyond expectations to make sure my car w cars in and out of the service line. The parts specialist was very attentive also. Johnny went over and beyond expectations to make sure my car was being taken care of! Johnny made sure to have parts under warranty taken care of, contacted me quickly about updates in my vehicle, made sure my parts and warranty was looked over and approved the fixes to my vehicle without any input from me! He even made sure the lights on my vehicle and a bolt on my truck was fixed while there. Very very happy with how my concerns were taken care of More
by Arusha
Employees Worked With
Johnny Prince
June 30, 2023
Excellent service! !! I Always feel comfortable taking my car to be service at Nissan of Richmond. I drive over and hour and it's worth it. !! I Always feel comfortable taking my car to be service at Nissan of Richmond. I drive over and hour and it's worth it. More
by blieba
Employees Worked With
June 30, 2023
It was great service in a timely manner best device ever too many words ok too many words ok More
by spainhour35
Employees Worked With
Other Employees :
Paula Quick , Kavon Smith, Johnny Prince, Khalil Smith, Karra O'Bryan, Alki Nickolaou
