Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,249 reviews

June 23, 2023

Michael has been very patient with me and followed through to make sure i was satisfied with my purchase. More

by SW229
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jun 23, 2023 -

Nissan of Richmond responded

We're happy you found our staff to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager

June 22, 2023

Always a great experience I am never disappointed being disabled I have a very hard time getting out More

by GUDGREF12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Kavon Smith, Johnny Prince
Report | Print
Jun 22, 2023 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

June 21, 2023

Orlando customer service was outstanding. I told him what I was looking for in a car and he guided me to the perfect vehicle. He paid very close attention to each detail of all of my request. More

by Charnsmith11
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Jun 22, 2023 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

June 21, 2023

Brandon was extremely helpful and patient. We were there late and kept the staff well past closing time. The owner and financial guy were both very pushy and made me feel uncomfortable. If it More

by CSBEVINS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
Report | Print
Jun 22, 2023 -

Nissan of Richmond responded

While we appreciate your kind words for Brandon, we are sorry to hear that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Paula Quick Owner Loyalty Manager

June 20, 2023

Brandon and his manager were very willing to work with us to reach a deal that worked for everyone. More

by allenseahawk12
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ju'Wuan, Charles Spicer, Brandon Miles
Report | Print
Jun 21, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Brandon and our team here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

June 20, 2023

Mike helped my family out and was the reason we came back to make the purchase of my daughters new 2023 Nissan sentra More

by RB608
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
Jun 21, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Mike had the opportunity to provide you with the perfect vehicle and deal. We are so excited for your daughter to enjoy her new Sentra, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 20, 2023

The dealership was very helpful, knowledgeable and has great customer. Would definitely recommend this dealership. More

by travisscott2100
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Jun 21, 2023 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

June 19, 2023

Brought my truck there for repairs under warranty, only a diagnostic was done. Very dissatisfied. More

by WILBURHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Conyers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2023 -

Nissan of Richmond responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

June 19, 2023

Stephon was customer service driven and took the time to understand why I needed a new car. He was extremely helpful and I thoroughly enjoyed working with him! More

by MorganM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Jun 21, 2023 -

Nissan of Richmond responded

Thanks, Morgan, for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

June 17, 2023

Stephon was superb, professional and personable. His proactive approach to working with me, as well as his knowledge of the vehicle I eventually purchased, is what led to a great experience and subs More

by leisa.jamison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
Report | Print
Jun 19, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Leisa, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

1
...
59
60
61
...
725