Nissan of Richmond

Me and my husband came in this morning looking for a vehicle and Antouan was very great! Very professional answered all of our questions Very knowledgeable about his job! Overall Very great experience t vehicle and Antouan was very great! Very professional answered all of our questions Very knowledgeable about his job! Overall Very great experience today!!! More

Michael was a big help in the car buying experience today and helped make the decision to purchase our new to us Hyundai Tucson! and helped make the decision to purchase our new to us Hyundai Tucson! More

Manal was patient, kind and persistent. I enjoyed working with her. Very sweet person! So come see her! I enjoyed working with her. Very sweet person! So come see her! More

The staff was professional and friendly, the overall service was decent at best but it took a long time just to get an oil change and I was the fourth car first thing in the morning, it took three and a service was decent at best but it took a long time just to get an oil change and I was the fourth car first thing in the morning, it took three and a half hours, the service didn't used to take so long for just a simple oil change with an included tire rotation, also price of the oil change is gone up and makes me consider going to another competitor More

Emailed them asking for an out the door price of a vehicle and they refuse to answer but keep sending me emails asking me for my phone number. Tons of reviews on CarGurus about bait and switch pricin vehicle and they refuse to answer but keep sending me emails asking me for my phone number. Tons of reviews on CarGurus about bait and switch pricing tactics. Shady all around, stay away. More

Been searching for a while for a convertible mustang and thankfully my search is over thanks to Brandon and the Nissan of Richmond staff! thankfully my search is over thanks to Brandon and the Nissan of Richmond staff! More

I sat from 12:30 until 4p. I was never advised of the status of my service. The young lady at the desk, never checked in with me. I had to ask if my car was ready. She spent he I was never advised of the status of my service. The young lady at the desk, never checked in with me. I had to ask if my car was ready. She spent her time talking instead of helping the customers. They found 4 things wrong with my car but because I was not advised prior to my service being completed, I know have to return to have them completed when, had I been advised, could have taken care of it that same day. More

The service Advisors are very professional and polite. They acknowledge your concerns and try their best to resolve the issue. They acknowledge your concerns and try their best to resolve the issue. More

The overall experience was great. Manal was knowable about the car I was being sold. She found a car that met my needs. She checked to make sure that I understood what I was agreeing Manal was knowable about the car I was being sold. She found a car that met my needs. She checked to make sure that I understood what I was agreeing to and answered my questions. I also worked with Mark and Charles who were peraonalbe and also helpful along the way. Thanks Nissan of Richmond! More

We are not doing the original terms. I'm having to pay extra for my roof rack. It was part of the deal that we made. I was told the next day the deal we made was off. I'm having to pay extra for my roof rack. It was part of the deal that we made. I was told the next day the deal we made was off. More