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Nissan of Richmond
Richmond, VA
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,250 reviews
May 29, 2020
Great Dealership Great service, Mr. Trotman was a gentleman, friendly, and he had me out in no time. Best part no charge for service vendered. 😉 Thank you. Great service, Mr. Trotman was a gentleman, friendly, and he had me out in no time. Best part no charge for service vendered. 😉 Thank you. More
by Queen
Employees Worked With
Ronald Trotman
May 29, 2020
scottreview Scott was very pleasant and knowledgeable of the service that was required for my car. He had me in and out very quickly. I will return for service Scott was very pleasant and knowledgeable of the service that was required for my car. He had me in and out very quickly. I will return for service in the future. thank you Scott More
by joanhornbeck
Employees Worked With
May 28, 2020
I like Scott but have had some challenges with certain salespeople here. Although I do believe under new management they are improving! I appreciate that salespeople here. Although I do believe under new management they are improving! I appreciate that More
by TCHarrison
May 28, 2020
Scott Hornbeck, in the service department at Richmond Nissan, is the absolute BEST service advisor ever. The original purchase of the vehicle was shaking but the Richmond Nissan team rebounded and made i Nissan, is the absolute BEST service advisor ever. The original purchase of the vehicle was shaking but the Richmond Nissan team rebounded and made it an exceptional experience. More
by coach.dent5
Employees Worked With
May 28, 2020
Junior was amazing!! He listened to my wants for the car and DELIVERED! He was persistent and he didn’t give up when i gave him my qualifications! and DELIVERED! He was persistent and he didn’t give up when i gave him my qualifications! More
by Ebony j
Employees Worked With
Chandra Wright, Junior Zaguehi
May 28, 2020
Great dealership! Very helpful staff. Wonderful customer service from Ron. My kids love the play area. My truck runs better than ever. Will definitely be back for service as needed. service from Ron. My kids love the play area. My truck runs better than ever. Will definitely be back for service as needed. More
by Fatt_kid
Employees Worked With
Ronald Trotman
May 28, 2020
Ronald was very nice and helped me with everything i needed!!! Excellent customer service! Got an oil change and was in and out in a timely manner. needed!!! Excellent customer service! Got an oil change and was in and out in a timely manner. More
by brwnjl3
Employees Worked With
Ronald Trotman
May 28, 2020
Visited the dealership because I needed a tire. Had just gotten a flat, Ron Trotman greeted me immediately. He helped me find the right tire for my Nissan, and got me In and out quickly so that i could make gotten a flat, Ron Trotman greeted me immediately. He helped me find the right tire for my Nissan, and got me In and out quickly so that i could make my dr. Appointment. Awesome team! I'll be back! More
by Taylor Barnes
Employees Worked With
Ronald Trotman
May 28, 2020
Amazing customer service Best Nissan dealership in Richmond. Alaways greeted with a smile and servicing is always done carefully and with my best interest in mind. Truly trust Best Nissan dealership in Richmond. Alaways greeted with a smile and servicing is always done carefully and with my best interest in mind. Truly trust this team and dont even bother taking my car anywhere else because I know that I will be taken care of every single time when I visit Nissan of Richmond, Ronald is always the service advisor that I deal with he is always on the ball when comes time to bring attention to the right areas and is thorough every time. Truly trust his opinions and advice. Huge thanks and will always have my business! More
by gailjones4109
Employees Worked With
Ronald Trotman
May 28, 2020
Awesome dealership! Great service, awesome experiences, Whenever visiting Nissan of Richmond I always go to Ronald for any assistance! Awesome Service Advisor! I'll alway Great service, awesome experiences, Whenever visiting Nissan of Richmond I always go to Ronald for any assistance! Awesome Service Advisor! I'll always use this dealship in the future! More
by ashley.barnes477
Employees Worked With
Ronald Trotman
