Nissan of Richmond

We went to Sheehy Nissan to buy a used car. We had a pleasant, but young saleman. He kept telling us how Sheehy was so different because they really cared about customer and that they didn't haggle on p pleasant, but young saleman. He kept telling us how Sheehy was so different because they really cared about customer and that they didn't haggle on price, that we would get the lowest price they could give us. We were attempting to trade in an almost new car that was too small for a bigger SUV type vehicle. We found a car that we like and were interested in buying.I felt the price on the car was good however, they totally "lowballed" us on the trade in. So while I was negotiating the trade in, another saleman took the car we wanted to buy on a test drive and sold it to that couple. They did not even give us a chance to negotiate. Our salesman or the manager did not even try to stop it. Don't let the "we are different" talk pursuade you. They are just like all the others. They don't care about customers, they just care about making a deal and selling cars. More

I recently decided to purchased a car. The staff at Sheehy Nissan-Richmond was very knowledgeable, courteous, and provided top notch customer service. Because of the overall great customer service I wi Sheehy Nissan-Richmond was very knowledgeable, courteous, and provided top notch customer service. Because of the overall great customer service I will be supporting them as well as sending others I know to Sheehy Richmond. They explained in step and in a manner that was easy to be understood. I could also appreciate the rapport with customers as well as each other. More

My husband and I walked on to the lot of Sheehy Nissan around 6:45 pm on a Saturday night to look at used cars. We had the pleasure of being greeted by Daryl on the lot. We told him what we were looking f around 6:45 pm on a Saturday night to look at used cars. We had the pleasure of being greeted by Daryl on the lot. We told him what we were looking for (we presented challenges based on negative equity, a very specific price point, etc.) and he had us test driving a vehicle within 15 minutes. Once inside, we began to run numbers and speak negotiations to help the sale along. Daryl Johnson and the New Car Sales Manager, Ryan Pulley, were both quite wonderful to work with. They were upfront, professional, and eager to please. Furthermore, we didn't find out until almost 8:30 p.m. that the dealership had closed at 7 p.m. Not once did we ever feel rushed or as if we were inconveniencing anyone by being there so late. That really meant a great deal to us because we know how it feels to be kept away from family, friends, or plans because of work demands. This is, by far, the best, easiest, and most pleasant experience we've had purchasing a car, not only in how great we were treated, but also the fact that we got a stellar deal on our "nused" vehicle and accompanying warranty. We literally walked in, told Daryl and Ryan what our needs were in the way of a "family-sized" car, color, features, the type of warranty we wanted, and what we wanted our monthly payment to be and WE WALKED OUT WITH EVERY SINGLE THING WE ASKED FOR. How many people can say that about a car buying experience? We highly recommend Sheehy Nissan! More

I recently purchased a Rogue SL 2012 from Sheehy Nissan of Short Pump dealership. Daryl Johnson was the salesperson that I work with. Daryl, I know that in order for a company to be successful in busine of Short Pump dealership. Daryl Johnson was the salesperson that I work with. Daryl, I know that in order for a company to be successful in business today, it is to have the right people working for them. Sheehy Nissan of Short Pump differently has this in you. Daryl, you listen, evaluated and delivered customer satisfaction. Nick and I will be sharing with family and friends about the friendly services we received at Sheehy Nissan of Short Pump. Thanks you Team, Daryl, Mike and Wes for making this a smooth transaction and the beginning of a new friendship. This was a great buying experience; I would highly recommend Sheehy Nissan of Short Pump to everyone. Alice Starke More

I went into Nissan for service and came out with a new 2012 Nissan Maxima. I traded in a 2009 Nissan Altima. The service representative, Daryl Johnson, was great. He was very knowledgeable of the vehicles 2012 Nissan Maxima. I traded in a 2009 Nissan Altima. The service representative, Daryl Johnson, was great. He was very knowledgeable of the vehicles and was extremely helpful. I had a bad experience with Victory Nissan of Richmond which caused me to have a really high car payment with my Altima. I relayed this information to Daryl and he immediately began thinking of ways to help me out. In the end I came out with a better & newer car for the same price. I would recommend this dealership and salesman to anyone looking for a new car! More

My husband and I would diffinitely recommend this dealership! We werent fund of having to purchase a car(haven't had a car note in years) but Daryl J. changed that. He was a great person to work with dealership! We werent fund of having to purchase a car(haven't had a car note in years) but Daryl J. changed that. He was a great person to work with, no pressure, gave us our time/space (thats what drove us away from a previous dealership)He & Stacie both were very knowledgeable of your extended warranty and are great representatives of Sheehy! Stacie did great job and we enjoyed working with her as well! We felt very comfortable throughout our entire trasaction and we almost forgot the whole car note piece :-) Daryl was the first face we show on behalf of Sheehy and his pleasantness & professionalism is what keep us there. Thanks again Daryl and Stacie for everything!! Regards, Jason/Elisha Williams More

It could have been an isolated incident, but Darryl Johnson was very slimey at best when we were discussing numbers like interest rate and monthly payment. He insisted on me coming into the dealer and Johnson was very slimey at best when we were discussing numbers like interest rate and monthly payment. He insisted on me coming into the dealer and when asked what kind of number they are able to give me, he refused to give it to me and told me to come in to find out. What kind of business tactic is that? When I got to the dealer, before telling me anything about my interest rate and monthly payment, he made me sign myriad number of papers which pertained to the sale of a car. What is ridiculous is he insisted that the interest rate was good, but never, never told me what it was. I kept asking him if he know for sure what it is and he kept making me sign the paper. The interest rate turned out to be not too bad, but not so good either. Since I needed the car and I was sick and tired of shopping, I signed the paper and brought home the car, but this was the shadiest business I've ever seen. He would not tell me anything until we go into the manager's office. The manager started talking to me like it is a done deal already and there is no room for negotiation. I will not deal with these guys again. More