Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,250 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,250 reviews

May 08, 2023

The staff was accommodating. They were also friendly and efficient. They also communicated well with me More

by juliastrukley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, Julia, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

May 07, 2023

Such a great Experience with Money! She was very knowledgeable and helped with the process of buying a new car! More

by Catoriatowles4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
Report | Print
May 08, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Manal and our team here at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

May 07, 2023

This is my second purchase at Nissan of Richmond. In both cases I felt that I was treated fairly. When I need another car Nissan Ricmond is my go to. More

by Jtrongo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
Report | Print
May 08, 2023 -

Nissan of Richmond responded

Thank you so much for choosing Nissan of Richmond! Congrats on your new purchase, and let us know if we can be of any more assistance! Paula Quick Owner Loyalty Manager

May 07, 2023

Reliable for car maintenance. Gives estimates of parts needed in future. Good job.two words More

by susdaisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
May 08, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. Johnny and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

May 06, 2023

I think this dealership is very professional courteous and honest when I take my car in I know I’m not going to be ripped off More

by LBMITCHE0613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen McDonald
Report | Print
May 06, 2023 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

May 06, 2023

Had to wait longer than I thought for my inspection as the inspector must’ve been late to work. More

by Morrisbarham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
May 06, 2023 -

Nissan of Richmond responded

I would like to thank you personally for your business and also apologize that you did not have a fully satisfactory experience at our dealership. We look forward to serving you again. Sincerely, Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

May 06, 2023

The dealership was clean and well kept. However there was a lot of customers and almost all seats were filled. More

by TAYLORCAIN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
May 06, 2023 -

Nissan of Richmond responded

Hi, thank you for taking the time to let us know how we did. We are always more than happy to assist you if anything else comes up. Paula Quick Owner Loyalty Manager 804-346-4200 x. 1000

May 06, 2023

happy with the purchase of my brand new Nissan kicks that i got from Michael More

by RC489
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
May 07, 2023 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Nissan Kicks! Paula Quick Owner Loyalty Manager

May 05, 2023

Mr. Mike did a fine job and assisted me in purchasing my brand new Nissan kicks.. More

by HD961
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
Report | Print
May 07, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

May 04, 2023

My experience with the dealership is always good. My customer service rep Debbie is very friendly and pleasant to work with. More

by PATSNEAD77@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Debbie
Report | Print
May 05, 2023 -

Nissan of Richmond responded

Thank you for the five-star rating for our service department! Thank you for choosing Nissan of Richmond, Pat. We look forward to serving you for years to come. Paula Quick Owner Loyalty Manager

1
...
74
75
76
...
725