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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

April 21, 2023

We purchased two cars on April 20th. Darren was professional and knowledgeable in walking us through the purchasing process. We appreciated the time he spent working with us. Our financ More

by LEK126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Apr 21, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We appreciate your business and hope you enjoy your new purchase. Paula Quick Owner Loyalty Manager

Apr 21, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Darren had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. We're delighted to hear you are a long-term Nissan fan! Paula Quick Owner Loyalty Manager

April 20, 2023

Good. The only negative was the fact that the service took almost three hours when the appointment was only scheduled for an hour. More

by jek071198@gmail.com
Recommend Dealer
Yes
Employees Worked With
Donielle (unsure of spelling)
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Apr 21, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

April 20, 2023

Everything was great , the service and the people, and the enviorement. Definetly will be back and would recommened people to go More

by vtecx64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

April 20, 2023

Antouan and Daren were great im happy with my new car it’s beautiful. Thanks rva More

by Janet gagnon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
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Apr 21, 2023 -

Nissan of Richmond responded

It's great to hear that Antouan and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 20, 2023

This dealership is great. All the staff were very helpful and made the process very easy. This was our second time buying from here and I am sure we will be back in the future More

by Glynnsmith51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
Report | Print
Apr 20, 2023 -

Nissan of Richmond responded

Glynn, Thank you! Antouan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

April 20, 2023

Michael was a big help in helping us with the purchase of TWO brand new 2023 Nissans More

by AK660
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Apr 21, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with the perfect vehicles and deal. We are so excited for you to enjoy your new cars, and we thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 20, 2023

Mike was very patient and knowledgeable during the process of buying my first car today! More

by AG647
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Apr 21, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

April 19, 2023

Thank you Brandon for all of your help! Came in looking for a specific car and left home with exactly that. Very straight forward transaction More

by ewqdraj098
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Apr 19, 2023 -

Nissan of Richmond responded

It's fantastic to hear that Brandon provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 19, 2023

Rarely have problems with my titan but when the do arrise this service department is 1st class always willing to work with my schedule and service advisors have been some of the best More

by lococowboy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Apr 20, 2023 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

April 19, 2023

Pleasant atmosphere. Repair was completed in a somewhat reasonable amount of time considering the type of repair. More

by CRYSTAL_WICKHAM@HOTMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Apr 19, 2023 -

Nissan of Richmond responded

Crystal, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

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