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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

April 10, 2023

Carmen was amazing! She went above and beyond to make sure that I was taken care of, and did everything she could to make this experience as easy as it could be. She con More

by eliasmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Apr 10, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Carmen. We're glad to hear she delivered such a great experience and we appreciate this awesome, Five-Star review. Paula Quick Owner Loyalty Manager

April 10, 2023

I was helped and received my truck back in a timely manner. Service representative was very knowledgeable about my current situation. More

by Dltyler2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Apr 10, 2023 -

Nissan of Richmond responded

We appreciate your taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Paula Quick Owner Loyalty Manager

April 10, 2023

Great experience, Orlando and Darren were very professional and kind, made this easy and answered every question. More

by Constancebaugh
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Orlando Reyes
Report | Print
Apr 10, 2023 -

Nissan of Richmond responded

We're happy you found Orlando and Darren to be so supportive during your experience here at Nissan of Richmond. We are always more than happy to assist you in the future and enjoy your new Nissan.. Paula Quick Owner Loyalty Manager

April 10, 2023

Very clean and professional, environment. Mechanic was able to fix the problem. Very cost efficient. More

by JILLRW64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Kavon Smith, Johnny Prince, Carmen McDonald
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Apr 10, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

April 09, 2023

Carmen was wonderful and the service was quick! she was very helpful and accommodating and made this an overall great experience More

by Rebekah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Apr 09, 2023 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and rating mean a lot to us. We're glad Carmen was able to help, and we hope to see you again! Paula Quick Owner Loyalty Manage

April 08, 2023

Carmen was amazing getting me checked in, keeping me informed throughout the day, and helping me get checked out More

by RVAChrissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Apr 09, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

April 08, 2023

I thought the recall maintenance for my hood wouldn’t take so long. I waited for my car for almost 2 1/2hours although I had an appointment at 10:30. The work done was very efficient and Donnie Washingto More

by Cassandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
Report | Print
Apr 09, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Paula Quick Owner Loyalty Manager

April 08, 2023

Brandon was great! Even helped bring the car to me. He helped me every step of the process More

by ShayShay
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Apr 09, 2023 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Brandon had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 08, 2023

Orlando was very helpful getting me into a pre owned 2020 Honda Passport with all kind of bells and whistles!! More

by Lillichr99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Apr 09, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

April 08, 2023

Excellent customer service! I would highly recommend their service! Did a wonderful job with my vehicle! More

by kellisaka1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Apr 09, 2023 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

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