Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

Directions

By Type

Showing 7,249 reviews

April 05, 2023

I’m happy with the job. Everything went smooth and professionally made. I’m satisfied with the job. More

by VBAPPRENTICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Johnny Prince
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thank you so much for taking the time to leave us a review. We're happy you enjoyed working with our Service team. We appreciate your business and our team looks forward to serving you again soon! Paula Quick Owner Loyalty Manager

April 05, 2023

Carmen was very pleasant, however when checking in my vehicle, she gave me the paperwork for someone else’s vehicle. Service was completed on time, and all went as expected. More

by SPOILEDPRINCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thanks for rating your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

April 05, 2023

Horrible place of business it’s gone down hill Since i brought my car . The bathrooms were closed there was zero water bottles or coffee availability More

by ehaod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnie Washington
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

We appreciate your feedback .Unfortunately, the water was shut off due to an inspection beyond our control. We apologize for the inconvenience and hope to see you again. Take care. Nissan of Richmond

April 05, 2023

Orlando was very professional and personable. He made sure my needs were met with every aspect of my car buying experience. I highly recommend him and Nissan of Richmond! More

by Jus4mersb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thanks for your review! It's great to hear that Orlando provided excellent service while helping you find a car. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

April 05, 2023

Service always good working with Debbie, she responds quickly and always keeps me informed about my car or what ever is going on. I truly appreciate Debbie. More

by JOYFULNESS747
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thank you for the kind words for Debbie We look forward to sharing your compliments with her and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

April 05, 2023

Phenomenal customer service! Very professional! They don’t force you to get worked on with unexpectedly maintenance More

by s.anderson89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. This is what we strive for! Paula Quick Owner Loyalty Manager

April 05, 2023

My inspection and tire service was completed in a timely manner and Debbie was very helpful! More

by shawnisha_berry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Nissan of Richmond responded

We are very happy to hear Debbie provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Paula Quick Owner Loyalty Manager

April 04, 2023

Brandon was great! Came in to get a Tesla and left with one in no time! Such a pleasure to work with. Thank you so much More

by K. Chesney
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
Report | Print
Apr 04, 2023 -

Nissan of Richmond responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Brandon and hope you enjoy your new Telsa. We truly appreciate your feedback! Paula Quick Owner Loyalty Manager

April 04, 2023

Very easy to deal with. Very professional and well mannered. Would recommend to others and come back. More

by Jonathan Orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
Report | Print
Apr 04, 2023 -

Nissan of Richmond responded

Jonathan, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

April 04, 2023

Orlando and the team at Nissan of Richmond are hands down the best people to buy from. More

by Katie D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Harry , Orlando Reyes
Report | Print
Apr 04, 2023 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Orlando had the opportunity to work with you and we are thrilled that you found your experience with us here at Nissan of Richmond to be a Five-Star one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

1
...
90
91
92
...
725