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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,135 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,135 reviews

March 18, 2023

He’s did a great job the experience was very professional I would shop here again. More

by Pscott202
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Harris
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Mar 19, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Helpful
March 18, 2023

Great Excellent customer service. Able to get what I wanted at price I could afford. More

by lybrown1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Mar 19, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Helpful
March 18, 2023

Very good. Very professional. Excellent service. Thank you so much Brandon! Nissan is the best More

by Michael Zayas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Mar 19, 2023 -

Nissan of Richmond responded

Thank you for taking the time to write this review, Michael! Our customers are our top priority and your feedback is greatly appreciated. All of us at Nissan of Richmond are glad to have you as a customer. Paula Quick Owner Loyalty Manager

Helpful
March 18, 2023

Needs to have working remotes for both televisions. I have hearing problems and the music was way too loud More

by alldogz282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Mar 19, 2023 -

Nissan of Richmond responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Nissan of Richmond, we hope to see you again! Paula Quick Owner Loyalty Manager

Helpful
March 18, 2023

My experience with Orlando was exceptional! The best car buying experience! Buying a new car can be daunting and Orlando displayed excellent customer service and was extremely knowledgeable. More

by Ciera.wilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
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Mar 19, 2023 -

Nissan of Richmond responded

Thank you for your very kind review, Ciera. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

Helpful
March 17, 2023

Kudos to Nissan of Richmond. Purchasing a car can be stressful, but Orlando Reyes was such a pleasure to work with. From the intro to the close, his customer service skills were More

by Lljjjjrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles "Bull", Orlando Reyes
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Mar 19, 2023 -

Nissan of Richmond responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Orlando and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

Helpful
March 17, 2023

Process of purchasing my new Nissan pathfinder was quick and easy thanks to Michael & Darren. More

by JJ905
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2023 -

Nissan of Richmond responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and hope you enjoy your new Pathfinder. Paula Quick Owner Loyalty Manager

Helpful
March 16, 2023

My car was there 4 days service department never solved my problem it was very frustrating More

by damien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carmen
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Mar 20, 2023 -

Nissan of Richmond responded

Damien, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Paula Quick Owner Loyalty Manager (804) 346-4200 Ext. 1000

Helpful
March 15, 2023

They was very nice and kind. They help me get the car I wanted and they worked with me. I worked with Money . She was real polite and sweet. And helped me all the way. More

by Joneslulu972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
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Mar 16, 2023 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Paula Quick Owner Loyalty Manager

Helpful
March 15, 2023

Excellent service, my advisor was awesome. Very honest and informative. I highly recommend Richmond Nissan. More

by Penny Pratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Nissan of Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

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