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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

April 04, 2023

I’m very pleased with my service with Brandon. If you’re looking for a vehicle and know exactly where you want your payments to be and how to do what’s best request for him. Thank you I love my ne More

by Jasmynda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil , Brandon Stern
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Apr 05, 2023 -

Nissan of Richmond responded

It's great to hear that Brandon and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Congratulations on your new Nissan and we greatly appreciate your business. Paula Quick Owner Loyalty Manager

April 04, 2023

Easy check in at 8:00am - I had made an appointment earlier in the week. Service department has limited staff on Saturday mainly for their Express Service. I could not get the health check for my Leaf More

by richard.boehm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Apr 04, 2023 -

Nissan of Richmond responded

Richard, Thanks for sharing your thoughts about your experience with Nissan of Richmond. Carmen and our team appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

April 04, 2023

Excellent service Johnny Prince was very responsive and kept us informed regarding status of the repairs More

by BJENNINGS661
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Kavon Smith, Johnny Prince, Carmen McDonald
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Apr 04, 2023 -

Nissan of Richmond responded

Thank you! Johnny and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

April 03, 2023

Very great and efficient service! They really do care about getting you the best deal! Preston was able to lower my price for the vehicle I wanted! More

by lemuelaabbah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Harris
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Apr 04, 2023 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Preston met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

April 03, 2023

They exactly figured out issue and fix it on spot and returned my car within 2 hrs, super fast quality experience..I am 100% glad I chose Nissan and their service More

by SYED133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Apr 03, 2023 -

Nissan of Richmond responded

Thank you for the kind words for our Service Department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

April 03, 2023

Was referred to Brandon by a close friend whose family bought 2 cars from him. I see why they spoke so highly! Thank you Brandon I love my new car! More

by Jasmyn. M
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Apr 04, 2023 -

Nissan of Richmond responded

Jsamyn, Thank you for taking the time to share your feedback with us. Brandon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Paula Quick Owner Loyalty Manager

April 03, 2023

Brandon was great, this was my 3rd purchase from here. Won’t go any where else! Go see Brandon More

by Spiros
Recommend Dealer
Yes
Employees Worked With
Brandon Stern
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Apr 04, 2023 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Brandon, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

April 03, 2023

The dealership has a nice selection of vehicles to choose from. And the staff was kind and knowledgeable. More

by candace524
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Carmen McDonald
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Apr 03, 2023 -

Nissan of Richmond responded

It's great to hear that the dealership was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

April 03, 2023

I was helping by Donnie and she was great kept me informed and very knowledgeable I would keep coming back for people like her More

by sostretelisha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Apr 03, 2023 -

Nissan of Richmond responded

We are very happy that Donnie provided you with such a positive experience! Our service team sincerely values your business and looks forward to your next visit. Paula Quick Owner Loyalty Manager

April 03, 2023

They are always great, fantastic customer service! Always make me smile 😃 and this time my car was ready a day early! Bonus!! More

by DOUG97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Apr 04, 2023 -

Nissan of Richmond responded

Doug, Thank you so much for your excellent review! We are so glad that Carmen had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

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