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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,135 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,135 reviews

March 14, 2023

Great job by mike with showing us the vehicle and allowing us to have time to make the right purchase on the Ford Escape.. More

by BK630
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Nissan of Richmond responded

It's fantastic to hear that Mike provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Again Mr. Prince stepped up and took care of my car. I wish more people would do 1/2 of what he does. Thanks again Johnny. More

by CCTURNEROU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Prince
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Mar 15, 2023 -

Nissan of Richmond responded

Thank you for your review and kind words for Johnny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Super friendly sales rep that did our test drive. Sales pricing is deceptive and creates element of distrust. More

by jnurse2b04
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2023 -

Nissan of Richmond responded

Thank you for your review. Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. Thank you for choosing Nissan of Richmond, we hope to see you again! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Money gave us great service today Definitely recommend to other families, she guided us through everything and made it seem easy More

by Fabianfields8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
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Mar 15, 2023 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Great customer service, on time, with a on point estimation of time. Free oil change never hurts. More

by ELSIEHANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Mar 15, 2023 -

Nissan of Richmond responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

The Service was excellent and timely, the work was completed as expected . Thank you Nissan team . More

by Sainath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen McDonald
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Mar 15, 2023 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Danny was very friendly and kept me advised of what was being done and when I could expect to have my car back. Great service More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Mar 14, 2023 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with Donnie and our team. We're glad to hear she delivered such a great experience! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Mrs. Money was very nice worked with us great very pleased to have bad the time to do so with her More

by cgrammar911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manal Stephen
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Mar 15, 2023 -

Nissan of Richmond responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Paula Quick Owner Loyalty Manager

Helpful
March 14, 2023

Orlando reyes took good care me come see my guy ! !! He’s the best come to Nissan of Richmond More

by meassokchea63
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Harris, Orlando Reyes, Brandon Stern, Parker Jackson
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Mar 15, 2023 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We are glad to hear you enjoyed working with Orlando, and it was a pleasure having you at the dealership. We appreciate your review! Paula Quick Owner Loyalty Manager

Helpful
March 13, 2023

Good follow up with Mike in sales to ensure the car we wanted was at the dealership. Happy with the purchase of our families new to us Chevy cruze More

by SC380
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Preston here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

Helpful
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