Nissan of San Bernardino

We have owned our car for 3 1/2 years and the reason we go the Nissan of San Bernardino is because of Derrick Mann. He is personable, professional, and knowledgeable about the Nissan product. Each and ev go the Nissan of San Bernardino is because of Derrick Mann. He is personable, professional, and knowledgeable about the Nissan product. Each and every time we go to the dealership, whether it's for scheduled maintenance or a problem, Derrick always shows concern and interest in the reason we have brought the car in. Recently, we took in the car for an iritating noise in the rear. Derrick worked tirelessly to solve the problem, gave us frequent updates, and when his team exhausted all the possible reasons for the noise, they contacted Nissan to get a specialist out to examine the car. Our experience buying the car was not a positive one. We were told that a navigation could be installed after we bought the car. Derrick was the one who called to tell me that wasn't possible and he explained the reasons why. However, rather than just say no we can't do it, he suggested and alternative way. We followed his suggestion and we were very pleased. We would not even consider taking our car to another Nissan service department. If Derrick is not available to help us, we leave and return on another day or ask for Matt Gauthier. Matt has also been extremely helpful and knowledgeable when we've visited the service department. Derrick has always treated us with reapect and he has always treated us fairly. Derrick Mann IS the reason we continue to return to Nissan of San Bernardino. More

I did a lot of research for any make or model on line before I went to the dealership. My main goals were cost, mile per gallon, and how easy the car was to get in and out of. Nissan of San Bernardino before I went to the dealership. My main goals were cost, mile per gallon, and how easy the car was to get in and out of. Nissan of San Bernardino was the only dealer I went to that even had a car in stock that I could drive and check out. They worked with me on the price. The only negative thing about them was that they hinted that it had a good safety record. It has one of the worst. More

This dealer has given me the best ever experiences ever involving an auto dealer. Derrick Mann in service has been most helpful and make sure that every problem is solved and you will never leave this deal involving an auto dealer. Derrick Mann in service has been most helpful and make sure that every problem is solved and you will never leave this dealership feeling that you have been jerked around and taken advantage of. You will not be disappointed, it will be worth the visit. I am a very happy customer. More