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Nissan of St. Augustine - Service Center

St. Augustine, FL

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221 Reviews

221 Reviews of Nissan of St. Augustine - Service Center

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July 17, 2020

Great, fast service. I thought it would take longer so I had a friend pick me up and went to the beach. They let me pick my car up when I was done. Job well done. I appreciate y’all ! More

by MICHELEJOHNSON714
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Nissan of St. Augustine responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 16, 2020

Outstanding experience, from the initial phone call to pick up from service. We experienced a major air conditioning problem on vacation...in Florida in July on the road...I was nervous about repairs bein More

by Doctor Ron
Recommend Dealer
Yes
Employees Worked With
Ryan Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

In the front they are nice. But they offer me a complementary car wash and it took them 1.5 hours for terrible car wash and a oil exchange. More

by ROSALESMCRISTIAN
Recommend Dealer
No
Employees Worked With
I don’t know the names in the front
July 15, 2020

Great I had an 9:30 appointment for a recall that was to take an hour to do. So I planned an oil change at the same time and a tire rotation at the same tim More

by KJCLEAVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerron Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

I am very impressed with Marvin and his professionalism as well as your shuttle driver! I will return for all needs whether a service or new vehicle. More

by EYORIO
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Very good, efficient, and finished in a timely manner. People are friendly, attentive, and get things done without a lot of complications. The service dept. is first-rate. Our sales person, Gerron Miles, More

by PSANDS555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerron Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Benefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Service is always great here. Good people and they always do there best to help you out. Cynthia, Ryan and Marvin are top notch people. More

by BEWATERS
Recommend Dealer
Yes
Employees Worked With
Cynthia Benefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Servicing Excellent service center. Friendly, courteous and professional. Ryan was very informative. Technician was very thorough in his inspection of my veh More

by M3217754JGU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2020

Quick Service This was my first interaction with Ryan and he was courteous. Also, the length of time I spent at the facility was reasonable for the services render More

by Jan H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wombolt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Neville
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

On Thursday 7/9/2020 I came in for an oil change. I also knew I needed new tires based off of my last visit for an oil change. Last time I was in there they gave me a quote of $600 & change for a set of 4 b More

by AJGMSCHROED
Recommend Dealer
No
Employees Worked With
Ryan Neville
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Nissan of St. Augustine responded

Hi Ajgmschroed, we regret to hear that your recent experience was anything less than exceptional. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.