Nissan of Stockton
Stockton, CA
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Until my experience at Stockton Nissan, going to a dealership for sales or service was a chore dating back to when I was 21 years old (I am 65 now). My service writer is a pleasure to deal with in ev dealership for sales or service was a chore dating back to when I was 21 years old (I am 65 now). My service writer is a pleasure to deal with in every way. He combines superb people skills along with knowledge of what goes on in my Titan in terms of its nuts and bolts. More
I bought a truck via the internet and had it shipped to Hawaii. Scott was most helpful is getting this done and I appreciate all his efforts. Highly recommend this dealership. Very professional throughout Hawaii. Scott was most helpful is getting this done and I appreciate all his efforts. Highly recommend this dealership. Very professional throughout the entire process. Thanks Scott for all your help in getting my truck to me as promised. More
If you want great service for your Nissan GTR go see If you want great service for your Nissan GTR go see Ron Agiar the service manager they have a great GTR tech and will take care of you like they do If you want great service for your Nissan GTR go see Ron Agiar the service manager they have a great GTR tech and will take care of you like they do for me. The prices are fair and they know how to service customers. my car was returned on time and washed for me and the price was as quoted. More
I had an in-hand written price quote from another Nissan dealer, and Mel Bramer kept trying to get me to come up to Stockton Nissan because he said he could beat that deal. No matter when I got up there, I dealer, and Mel Bramer kept trying to get me to come up to Stockton Nissan because he said he could beat that deal. No matter when I got up there, I am sure he would have told me that "the car was just sold 10 minutes ago" as he told me on the phone when I asked about the mysterious $1500 higher price you sent me by email when I asked him to confirm the lower price that was quoted to me over the phone. Bait-and-switch is so old and tired, I guess if that's the only game Stockton Nissan has, then they are in trouble. Needless to say, I walked into the other Nissan dealership, quote in hand, and without ANY hassle I had a deal instantly. Was out the door with the new car in record time, and that dealership was buzzing with customers everywhere. Maybe that's because people like me are telling anybody who will listen to avoid dealerships like yours, and go to their dealership... More
My wife and I was ready to buy a new car (Juke SL to be exact). I posted my car specifications that I wanted and within 5 minutes I got a respond from Mel Bramer (Internet Sales Manager). Not only Mr. Bra exact). I posted my car specifications that I wanted and within 5 minutes I got a respond from Mel Bramer (Internet Sales Manager). Not only Mr. Bramer was fast in responding, but also a professional, experience, friendly, and an honest man, and I couldn't say "Thank you" enough to Mr. Bramer for giving us a wonderful deal on our new 2011 Juke SL. Last, I also want to say "Thank you" to Eloy Maestas, our sales man guy there, this guy is full of honest and a great sense of humor. The more I deal with Eloy, the more I feel like a friendship between Eloy and I, and this is tell you how great of a sales man this guy can be. Btw, we're from Concord, Ca and drove all the way to Stockton Nissan to buy this car. That's to tell you how great these two Gentlemen are. Once again, Thank you for everything Mr. Bramer and Eloy for a wonderful buying experienced at Stockton Nissan. Regards, Huu Lam More
I was looking for a particular model within a certain price range. Stockton Nissan internet sales had the model and price was within range. This was good buying experience for me because the sales pers price range. Stockton Nissan internet sales had the model and price was within range. This was good buying experience for me because the sales person was very friendly, great customer service and also this experience was haggle free. More
RECENTLY I MADE A VISIT TO THIS DEALERSHIP LOOKING FOR A NEW USED CAR. I WAS VERY FORTUNATE TO MEET MEL BRAMER. WE DISCUSSED SEVERAL OPTIONS AND HE ASSURED ME HE WOULD RESEARCH MY QUESTIONS AND E -MAIL HI NEW USED CAR. I WAS VERY FORTUNATE TO MEET MEL BRAMER. WE DISCUSSED SEVERAL OPTIONS AND HE ASSURED ME HE WOULD RESEARCH MY QUESTIONS AND E -MAIL HIS FINDINGS. I THOUGHT THAT IT WOULD TAKE A COUPLE OF DAYS BEFORE I RECEIVED A RESPONSE. BUT TO MY SURPRISE THE NEXT MORNING MEL HAD EMAILED ME THE ANSWERS TO ALL MY QUESTIONS WITH SOME ADDED INFORMATION ABOUT THE VEHICLES I WAS CONSIDERING. IT WAS A VERY PLEASURABLE EXPERIENCE DEALING WITH SUCH A PROFESSIONAL WHO SHOWED ME RESPECT AND DIDN’T PRESSURE ME. More
The beginning of this relationship started with a simple inquiry through e-mail. I didn't have to wait long until Mel was ready to "do whatever it takes to get me into a car"! We shot some e-mails back in inquiry through e-mail. I didn't have to wait long until Mel was ready to "do whatever it takes to get me into a car"! We shot some e-mails back in forth and it felt like I was talking to an old friend. So, after that I was on my way to Stockton Nissan, an hour drive one way! He was straight forward, to the point and I believe, did everything he could to put me into a new car that I really wanted. So, you get two thumbs up from me!!! Thanks~ More
Nothing but problems with this dealership and most of its staff including its owner and used car manager. If you are thinking of buy a Nissan from them, do yourself a favor and go to either Modesto or Elk staff including its owner and used car manager. If you are thinking of buy a Nissan from them, do yourself a favor and go to either Modesto or Elk Grove and do not waste your time there. Need more advice go see the Stockton Forums at www.topix.com/forum/city/stockton-ca Trust me and others who will not go there again. More
Their service staff does not know how to operate the equipment. They sell factory second tires with defects. My wife left the dealership after being persuaded to get new tires with vehicle shaking, stee equipment. They sell factory second tires with defects. My wife left the dealership after being persuaded to get new tires with vehicle shaking, steering erratic, performance gone. Turns out the tires were defective, the 4 wheel alignment had been absolutely botched and all four tires were out of balance. UPON RETURNING TO THE DEALERSHIP, WE WERE INFORMED THAT THE TIRES HAD BEEN USED AND NOW WOULD NOT BE ACCEPTED AS RETURNS. I CAN NOT TELL YOU HOW UPSETTING DEALING WITH THIS DEALERSHIP IS. JUST LIKE THE PREVIOUS REVIEW, THREE OTHER GENTLEMAN AND SCOTT HIGH-TAILED IT TO LEER AT ME AND PROVOKE ME AS I LEFT. I had the tires replaced at Costco. I still have the tires the dealer installed with large bumps, extra bands of rubber, bubbles inside the tires. I have two tire stores letters commenting on the excessive, incorrect weighting of the balance job. I just had all four tires re-aligned after paying the dealer $80.00 to butcher my 2006 Nissan Pathfinder. The alignment shop said their machine is screwed up or their personnel don't have a clue. Our Pathfinder runs excellent now. We can't believe that the same place that sold us our new Pathfinder would do this to us and then not just give us our $735.87 back. We had so much extra time involved running around confirming our suspicions about these tires and their installation. When confronted with the facts, STOCKTON NISSAN'S MGR. SCOTT *&%#$^#^% (WHATEVER HIS NAME IS) BASICALLY SAID "F**K Y*U". WE'RE NOT TAKING BACK USED TIRES WHETHER THEY'RE DEFECTIVE OR NOT. HE WOULDN'T EVEN LOOK AT THEM OR MY PAPERWORK. To make matters even worse we paid the extra $5000.00 for the platinum service agreement. These guys are crooks and criminals. DON'T, I REPEAT, DON'T GO ANYWHERE NEAR THIS DEALERSHIP.....GO TO MODESTO, THEY'RE DECENT FOLKS OVER THERE. IF YOU AT STOCKTON NISSAN ARE READING THIS, WE'VE OPENED A DISPUTE WITH OUR CREDIT CARD. We will not pay you. We will see you in court if you choose where you will pay our attorney fees. Any laymen can look at the inside of these tires and know they are defective. When a dealership has this many defective tires, it becomes pretty obvious that they're buying factory seconds "back door". We have letters stating the balance job and alignment were performed incorrectly. We invested a lot of extra time in this and finally have our vehicle running correctly again. There's no way in xxxx we're going to pay for STOCKTON NISSAN to due this to us. TO BE CLEAR........NEVER EVER GO TO STOCKTON NISSAN FOR ANYTHING UNLESS YOU ARE A MASOCHIST IN NEED OF SOME PAIN! More