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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,780 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,780 reviews

April 05, 2023

Richard went out of his way to help not on you once but over two visits. Thank you. More

by MIKELIM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Mike, we are so pleased you enjoyed your visit to Nissan of Torrance! Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

I don't understand why you guys don't take coupons from other Nissan dealers. I had a coupon for a buy1get 1 free synthetic oil change from Carson Nissan and was you guys don't take them. I will do my busi More

by HMORA81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, thank you for providing this feedback. I spoke to Manny, and he did not recall this incident as we do honor other dealer coupons with some exceptions. Unfortunately, I was unable to pull up your information based on your username; however, would like further information to work toward a resolution. If you can please email me a copy of the coupon you are referring to, I would appreciate it. You can send it to ereyes@ntnissan.com or you can call me to 310-536-4000 x2249 to further discuss. I look forward to hearing back from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

I was upset at first, when the wrong issue was fixed on my car. But they steal your hand above and beyond to really find and fix the original issue. I had brought it in for her. I’m very grateful to have a More

by LPEASE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeah, operations manager was the first to give me a real confidence, and then the service manager health as well., Yvonne Castillo, Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Lisa, we are very happy to hear that we were able to turn your experience around. We appreciate you giving us the opportunity to make it right. If you're ever in need of more help, please let us know! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

My service person and other staff were accommodating and personable. The services were completed close to the time promised. More

by nccharles5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

I felt over charged on my service this time and my check engine light came on right after my service i was disappointed this time More

by everythingspossible5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mandez Jones
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Jun 13, 2023 -

Nissan of Torrance responded

Hello, we regret your most recent visit with us was not up to the standards we strive for. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 536-4000 x2249 or 2225 so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2023

Goood Review Manuel Good thanks 👍👍👍👍Nissan of Torrance thanks por el servisio de mi carro estoy muy contento son muy amables y muy bien comentarios de mi parte More

by JORGEEE1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Jun 13, 2023 -

Nissan of Torrance responded

Hola Jorge, nos da mucho gusto que tuvo una buena experiencia en Nissan of Torrance. Estamos felices de asistirlo en lo que se le ofresca. Hasta la proxima! Saludos Hamables, Elizabeth Reyes Customer Relations Manager

April 04, 2023

Richard Burns consistently delivers excellent customer service. The service is estimated accurately and delivered on time. More

by ANNETTEG6409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! Rick is great! We are happy to have him on the team. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 03, 2023

I was very happy with the service. They stood by the service special price I received from the service phone call I had received. Most important, my battery was replaced for free becau More

by KATHYARTIAGA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hello Kathy, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We are happy to hear your battery was replaced under warranty and special price was honored. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2023

Good Service by Torrance Nissan. Thank you for servicing my car. Keep up the good work, team work! More

by YOLANDA.WILLIAMS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Nissan of Torrance responded

Hi Yolanda, thank you so much for your positive comments about Nissan of Torrance! We are very happy we could provide you with a positive experience and look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2023

They are welcoming. Listen to you carefully and provide best service. They give good offers. More

by METTILDA_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
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Jun 13, 2023 -

Nissan of Torrance responded

Hi Mettilda, thank you so much for your positive comments about Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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