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Nissan of Torrance

Torrance, CA

4.5
2,963 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even ...
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,963 reviews

April 03, 2023

I was very happy with the service. They stood by the service special price I received from the service phone call I had received. Most important, my battery was replaced for free becau More

by KATHYARTIAGA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Nissan of Torrance responded

Hello Kathy, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We are happy to hear your battery was replaced under warranty and special price was honored. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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April 02, 2023

Good Service by Torrance Nissan. Thank you for servicing my car. Keep up the good work, team work! More

by YOLANDA.WILLIAMS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Nissan of Torrance responded

Hi Yolanda, thank you so much for your positive comments about Nissan of Torrance! We are very happy we could provide you with a positive experience and look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2023

They are welcoming. Listen to you carefully and provide best service. They give good offers. More

by METTILDA_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
Jun 13, 2023 -

Nissan of Torrance responded

Hi Mettilda, thank you so much for your positive comments about Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 01, 2023

Very friendly customer service. They went above and beyond to help me out. Will definitely tell friends and family members to come for future car purchase and service. More

by achia1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 01, 2023

Efficient, honest service. Polite caring staff. explained everything well. I appreciate the car wash too Thank you More

by catherinemcfarlane@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
Jun 13, 2023 -

Nissan of Torrance responded

Hello Catherine, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 01, 2023

They are more interested in up selling than fixing the warranty issues you come in for. More

by MATTHEWRUFFFESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
Jun 13, 2023 -

Nissan of Torrance responded

Hello Matthew, we are disappointed to hear about your recent experience. We did speak to Manny your Advisor, and he did explain that there was a part that was broken that you wanted to replace; however, wasn't covered under warranty. If you wish to further discuss, please contact David our service manager at 310-536-4000 x2225. Thank you once again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

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April 01, 2023

Many was very helpful and professional. He provides accurate service and cost. I’m satisfied with the service done by Nissan Torrance. More

by STEPHANIEX31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 13, 2023 -

Nissan of Torrance responded

Hello Stephanie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2023

Good service with reasonable prices Service advisors are very professional and easy to understand their explanations. More

by thehaqs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandez Jones
Jun 13, 2023 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive and professional experience! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 31, 2023

I found everyone to be friendly and knowledgeable . The premises were well kept and clean. More

by andersonlauren690
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandez Jones, Paloma Buenrostro
Jun 13, 2023 -

Nissan of Torrance responded

Hello Lauren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Feel free to reach out to us if you need anything. Have a wonderful day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 30, 2023

New service guy was doing his best but was strongly urging me to get additional things done to my car that was not necessary but he kept saying i needed it More

by Awad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Jun 13, 2023 -

Nissan of Torrance responded

Hello! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Our Advisors should be advising recommended services; however, never being pushy. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

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