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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,801 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,801 reviews

March 11, 2022

Work was completed in under 4 hours which is an improvement from past services. Car runs great. Dealers coupons helped keep price down. More

by PeeJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
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Mar 12, 2022 -

Nissan of Torrance responded

Hello Peejay, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 11, 2022

Manny has a great customer service he was great He did a great job at the Seevice my vehicle need More

by BABYADRIAN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 15, 2022 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan of Torrance! If you have any further questions, please don't hesitate to reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 10, 2022

This dealership has great customer service in the service dept. They also have great follow through. More

by IRENEPEREZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Mar 12, 2022 -

Nissan of Torrance responded

Hi Irene, thank you so much for your positive comments about Nissan of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 09, 2022

It was a great and painless experience for a major service on our car. Our rep helped explain the different options and what he recommended for the car which was helpful in our decision making. More

by CV2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2022 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 09, 2022

Bad service i am bringing my car back the the tire low add air keep coming on the light want go out and and the master warning light is on none of these light were on untill you change my oil and rotate m More

by VALERIEONEAL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobody, Paloma Buenrostro
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Mar 25, 2022 -

Nissan of Torrance responded

Hello Valerie, we regret to hear that you had a negative experience with us. We hope we were able to get your concerns resolved. If you wish to further discuss, please don' hesitate to call me at 310-536-4000 x2249 or email me at ereyes@figauto.com. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 08, 2022

Glad they managed to work with my schedule that day and service all suggested and needed More

by ccerna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 07, 2022

Good customer service but the work took longer than expected and when I got my truck back there was some grease on my driver’s seat which I didn’t notice until the next time I got in my truck. Bill was More

by LITTLENICKY1385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2022 -

Nissan of Torrance responded

Hello Nick, as previously discussed, we will take care of the grease stains. I have also brought it up to the Service Managers attention as we want to prevent this from happening again. As for the long wait time unfortunately, we have been short-staffed but are working on it. We appreciate your feedback as it gives us the opportunity to improve. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 07, 2022

Service was quick and pleasant. I was happy to get everything done that afternoon even without an appointment. More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't real the names -- sorry
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Mar 09, 2022 -

Nissan of Torrance responded

Hello Ivan, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2022

Very nice and friendly sales representatives. Honest and transparent of inventory, price, and trading process. More

by LI.CHIACHING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
Lily Bandea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Bautista, Arsenio Guevara
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Mar 08, 2022 -

Nissan of Torrance responded

Hello, thank you so much for your positive comments about Nissan of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2022

Absolute worst customer service I have ever received. No communication, no check ins, kept my car for a month for a simple problem. More

by Smsmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Mar 24, 2022 -

Nissan of Torrance responded

Hello, we regret to hear that your experience with us was not a more positive one. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or email me at ereyes@figauto.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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