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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,757 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,757 reviews

August 31, 2021

This was my first time purchasing a new vehicle from Nissan of Torrance. I was extremely pleased with great team members and the full services. More

by H_PERLEGOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2021 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We are always more than happy to assist you if anything comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2021

Always clean, they follow the protocols for covid19, always a good attention to me or my family and I've been a client bye 4 years now. More

by JONATHANSCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Sep 04, 2021 -

Nissan of Torrance responded

Hi Jonathanscz, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2021

I had a great customer service and was very satisfied with my service. All my questions were answered quickly and they were very kind and nice. More

by ENDEGENA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Sep 04, 2021 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan Of Torrance! We hope to be of service to you again in the future. Best wishes, Nissan Of Torrance

August 30, 2021

I was pleased that my service handler, Richard, made sure that I was going to pay the least amount possible for the services I wanted. More

by CHRISTYARMSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Sep 04, 2021 -

Nissan of Torrance responded

Hello Christy, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2021

Great service and I was able to go shopping then got a update about my car and when it was ready thank you Nissan of Torrance More

by REALSUNSHINE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Sep 04, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2021

The service was very poor and unfortunately before I left my attitude was also poor. I arrived at 745am and left at 10:10am bcuz my keys could not be found and the car never got wasted. After spending $501 More

by BETTYSYKES317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Jordan Blas, Mia Young
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Sep 22, 2021 -

Nissan of Torrance responded

Hello, we sincerely apologize about your recent experience. Unfortunately we are just now hearing about this as your review had not came through. We completely understand that your time is invaluable and that we over promised and under delivered. Our team strives to provide top quality service and your visit should not have been the exception. Please contact us at your earliest convenience to further discuss. You can reach me at ereyes@ntnissan.com or call me at 310-536-4000 x2249. I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2021

The service that I received from Mr. Burns was impeccable, his very knowledgeable, professional, and took the time out to explain everything that was going on and made me great recommendation. Wil More

by DRASCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mia Young
Report | Print
Sep 04, 2021 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. We are happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 26, 2021

Overall service is excellent. The wait time is what gets me tho... But it's understandable. Good quality work takes time! Thank you for the great service. More

by SRAMRTZMARQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elisa, Mia Young
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Sep 04, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you for being so understanding with the length of time it took to complete the service. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2021

I agree that the service was great. I feels so intensive, especially, they gave me a lot of information and clearly. I think, they are like family. More

by SUPARBTV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2021 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2021

El manager , Steve, es la persona mas desagradable en este dealer, no tiene ni modales, ni respeto para tratar a un customer, no regreso mas, no se como es manager, es una porqueria. More

by maritzaorreaga
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager, Steve.
Report | Print
Sep 21, 2021 -

Nissan of Torrance responded

Hi Maritzaorreaga, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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