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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,770 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,770 reviews

June 28, 2021

The service was fast and efficient. I appreciate how they did not try to upset me on unnecessary items but pointed out only what was necessary. More

by KNEAT01
Recommend Dealer
Yes
Employees Worked With
Shanarah Roberts
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 28, 2021

Horrible experience... The representative argued with my lawyer on the phone... More

by Josh909348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Villegas
Report | Print
Jul 15, 2021 -

Nissan of Torrance responded

Hi Josh, we can assure you that we do not find this type of behavior acceptable, and we have addressed the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 28, 2021

It was easy to get an appt set up and within the time frame it was needed More

by ASULLIVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 26, 2021

As usual Manny and the rest of the staff conduct an excellent job.... More

by AUDREYAPAYNE@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez
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Jul 03, 2021 -

Nissan of Torrance responded

Hello Audrey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 25, 2021

manny was great and always communicating with me about my vehicle More

by VICTORIO_BRISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 23, 2021

Service person didn't informed me that my car needs new break pads. Until I get in my car and I notice the sticker on my windshield glass that says when my car is due for next oil change and the needs new More

by MARIAGLUPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mia Young
Report | Print
Jul 09, 2021 -

Nissan of Torrance responded

Hello Maria, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 22, 2021

Very good service no complants. Richard was friendly and ver knowledgeable about my car More

by KKRJPS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Report | Print
Jun 25, 2021 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 22, 2021

For a free oil change, it cost too much. When I made the appointment, I was told 2 hours maximum. It took nearly 4 hours. They told me it would take 10 to 15 minutes to wash before returning it to me. Th More

by Msoohoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2021 -

Nissan of Torrance responded

Hi Msoohoo, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 21, 2021

Mia provided excellent customer service and was very patient with me. I appreciate all your help. You are an amazing worker. Keep up the great work. Thank you very much. God bless you and your family. T More

by ONIKA847
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Young
Report | Print
Jul 03, 2021 -

Nissan of Torrance responded

Hello, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 21, 2021

Very helpful, courteous..kept to estimated cost and actually went beyond expectations More

by Crabtbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Report | Print
Jun 25, 2021 -

Nissan of Torrance responded

Hello, we are so happy to read such a great review about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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