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Nissan of Torrance

Torrance, CA

4.5
2,776 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,776 reviews

April 10, 2021

The service was good but the price was not reasonable at all. They wanted me to change the transmission fluid and brakes by $800! They just try to get as much money from you. My car had just reached 30,000 More

by OMAR.AL.EKHMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Nissan of Torrance responded

Hi Omar, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not completely satisfied with your visit. The 30K service entails more than just an oil change and an air filter; as for the brakes depends on the way the vehicle is driven. If you have doubts about the recommendations we would be happy to go over manufacture recommended services and show you why the brakes were recommended. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ereyes@ntnissan.com so we can work towards a resolution. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 08, 2021

It was my pleasure to have worked with my Service Representative Rick Burns he was very polite, courteous, well informed and was able to answer all of my questions. More

by DAHILL143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Burns, Rick
Apr 08, 2021 -

Nissan of Torrance responded

Hello, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 08, 2021

Manny was amazing and very helpful. He answered all my questions and even followed up with me after the service. Excellent costumer service! Recommend to anyone. More

by CINDYSULAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Apr 08, 2021 -

Nissan of Torrance responded

Hello Cindy, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 08, 2021

Wonderful service here and great people! They took awesome care of me and my family I would highly recommend giving them your business. Thank you all! More

by Chriss Chann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Nissan of Torrance responded

Hello Chriss, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 07, 2021

The service I received was outstanding. I felt like an old friend. Thinking I was going to spend my whole Saturday at the Dealership but it was really fast. Thank you once again. More

by BSANWON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Apr 08, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 06, 2021

i meet my expectations, mr. claudio is very excelent helping me everytime i came to your office, he is very helpfull and we are very lucky that u have an employee like him More

by VLADIMIR.AZURIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Gutierrez
Apr 08, 2021 -

Nissan of Torrance responded

Hi Vladimir, thank you for taking the time to leave a review for us at Nissan Of Torrance. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 06, 2021

Best car buying experience of my life. Great courteous and friendly customer service. Albert and Jose were excellent, both were very knowledgeable and charming. I will definitely recommend to my family a More

by CYNTHIAJ0573
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela. She was great, Albert Vu, Eddie Rosas
Apr 08, 2021 -

Nissan of Torrance responded

Hello Cynthia, Congratulations on your new vehicle and welcome to the Nissan of Torrance family! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 05, 2021

Our salesperson Mandez J. was very helpful and efficient in finding the car that we were looking for. Everyone that we were in contact at the dealership was great. More

by BORIS73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mandez Jones
Apr 07, 2021 -

Nissan of Torrance responded

Hello Boris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 03, 2021

Extremely poor service Expectations over promisedUnder Extremely poor service Expectations over promised Under delivered Two days to do a service that should have taken 1/2 day Last time using this d More

by Wklein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Richard, Claudio Gutierrez
Apr 23, 2021 -

Nissan of Torrance responded

Hi Wklein, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2021

Chris Figueredo was friendly. Service completed on time. Service recommended keeping the engine running smoothly. Reasonable price quoted for services performed. Quick check-in. the complimentary car wash w More

by KILLERGORILLA2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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