Nissan of South Bay - Service Center

Worked very well for me. They performed recall repairs and checked my brakes. First day they didn’t realize that they don’t have part to complete the repair. They performed recall repairs and checked my brakes. First day they didn’t realize that they don’t have part to complete the repair. More

I was able to work in a cubicle while waiting which was amazing. Didn't like waiting fir 3 hours for an oil change though. amazing. Didn't like waiting fir 3 hours for an oil change though. More

My experience was horrible. Manny was very weird with me from the start, showing me pictures of his mold infect home. I felt lowballed when Manny said I needed a new battery a Manny was very weird with me from the start, showing me pictures of his mold infect home. I felt lowballed when Manny said I needed a new battery and gave me a price quote. I said let's do it. Then he calls me 10 minutes later telling me it was $100 more. When I came to pick up my car it took well over 30 minutes for the team to locate my car (which was blocked in by another car) and then they could not find the keys for the other car. Unfortunately, I can never come back to Nissan Torrance. I would not recommend this dealership to anyone. More

Not a great experience . No communication to me about the status of my cars issue 11 hours to change the oil check my brakes Will be looking for another dealership to take No communication to me about the status of my cars issue 11 hours to change the oil check my brakes Will be looking for another dealership to take my car to More

My service advisor Yvonne provided excellent customer service and made sure my car was taken of service and made sure my car was taken of More

Great service, my service advisor is amazing at communicating. Before we left for a family road trip to mammoth she made sure our recalls and our service was completed in one day. Excellent custome communicating. Before we left for a family road trip to mammoth she made sure our recalls and our service was completed in one day. Excellent customer service from booking the call to picking up the car. More

Went for the promotion for the oil change and tire rotation. Also my car is a recall as well, I was concerned about an engine light being on and was told by staff they would check my car overall . Soo rotation. Also my car is a recall as well, I was concerned about an engine light being on and was told by staff they would check my car overall . Soon as I left the light was still on and figured they must have checked if not they would have told me something . So a bit disappointed by that I gotta take somewhere to get it checked when I didn’t get properly checked since I didn’t mention it More

Excellent 😊, customer service! Chris from the service department was very helpful and kept me posted on the status of my car! I will continue bring my 2 Nissan cars to Torrance N Chris from the service department was very helpful and kept me posted on the status of my car! I will continue bring my 2 Nissan cars to Torrance Nissan. More

Long wait for appointment. Employees disorganized and seemed to have a poor work culture. Didn't get all of the work reports I requested. Employees disorganized and seemed to have a poor work culture. Didn't get all of the work reports I requested. More