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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,419 Reviews

2,419 Reviews of Nissan of South Bay - Service Center

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March 01, 2025

Chris Figueredo was extremely helpful and made sure I was fully informative on car issues and parts. More

by TIMESHA92.TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 01, 2025

Good friendly service. Quick and timely. Explained findings and completed work as expected. Car was washed and returned to me in a very clean condition. More

by KKRJPS3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 28, 2025

Verry professional Fast professional in a timely manner Friendly inviting Nice car wash great video of the technician working on my car More

by Beeasy048
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Capri Blas
Mar 06, 2025 -

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 28, 2025

I appreciate the Great Service, not that long of a wait for an oil change…coffee and TV made the time go by fast. More

by PARKANDJUSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 28, 2025

It was clean and the wait time was shorter than quoted by the service agent. More

by TOURIST20019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Nissan of Torrance responded

Hello, we're so glad that we were able to get you in and out before the promised time. We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 28, 2025

Capri was great. Kept me update on the status of the service work being done on the car More

by Hectorvargasjr86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Nissan of Torrance responded

Hello Hector, your wonderful feedback and rating mean a lot to us. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 27, 2025

I am always satisfied of Nissan torrance services every time I bring my car for service. The team are very helpful specially Mr Richard help me through it for my last service & a very good price of my tire More

by MINDZ143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Nissan of Torrance responded

Our team strives to deliver an excellent experience and are glad you found your service visit to be the case. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 26, 2025

El sábado estuve para el cambio de aceite y richard que me antendio es amable me sentí agusto con su servicio More

by d. enge@live. com
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Nissan of Torrance responded

Hola, gracias por sus comentarios sobre su reciente experiencia en nuestro departamento de servicio. Nos da mucho gusto saber que su experiencia fue muy positiva. Hasta la proxima, se cuida. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

February 26, 2025

Service advisors are polite. I usually only get oil changes. Got an alignment once. Got a calibration. Never had a problem More

by SAUL MERCADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Nissan of Torrance responded

Hi Saul, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 26, 2025

Took far too long for minor service 6 hrs was told 2 hrs. Texted twice for update, no reply also charged a lot of money for brake fluid replacement for a new car that I only put 4000 miles on More

by BLUOCHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Thank you for bringing this to our attention, we will make this a topic of discussion as communication is key and should have been advised that work would take longer than anticipated. Kind Regards, Elizabeth Reyes Customer Relations Manager

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