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Nissan of South Bay - Service Center

Torrance, CA

4.5
2,608 Reviews

2,608 Reviews of Nissan of South Bay - Service Center

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June 15, 2022

Took me in w/o an appointment with no problem. Richard handled everything with no problem. More

by DEJUANJONES40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Staff was courteous and not too pushy for extra services. The wait time for a person to come out and check me in, was a bit long though. More

by CLAUDIA_ROHRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paloma Buenrostro
June 12, 2022

I just recently came in to get my 2017 sentra serviced and came out with a 2020 sentra. The salesmen John Stewart was very nice he cares about the customer I was very happy and comfortable with him. I did More

by jodi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John stewart, Jesus Rosales
Dec 13, 2022 -

jodi12 responded

I am very pleased with the way that the staff treated me at torrance nissan and i will be recommending this dealership to my friends and family

June 11, 2022

Worst service ever. The service advisors are rude, disrespectful, unresponsive and condescending. Would NEVER go there again. More

by CRIMPRO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

I HAVE TO WAIT 3 HOURS JUST TO CHECK MY TIRE PRESSURE. I do not recommend this dealership. More

by avepascua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paloma Buenrostro
June 10, 2022

Prompt and informative. My inspector was very tenantive to what I brought my truck in for. More

by eulac61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2022

It took longer than we thought but Richard kept us informed at least daily and often more often. The only issue was wait time on a part. But that could not be controlled by the service department. Th More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Rep name is more important than my name. Didn't find the problem of the car and when I went to pick it up...they couldn't find the car. A mess More

by RRROMAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Madrigal
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Mira Liz, el servicio pasado yo tenia cita y tardaron 4 horas, la de ayer tardaron 5 horas y con cita, no quiero pensar cuanto tardan sin cita, a lo mejor lo de la cita es un engaño no se en ambas ocasione More

by Miguel castaneda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2022

It was a pretty good experience. All of the employees were welcoming and very friendly. More

by DESTINYCALLENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones
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