Edward Madrigal
Edward Madrigal at Nissan of Torrance
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Edward Madrigal

Parts Counterman

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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3.7
10 Reviews
3.7

10 Reviews

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10 Reviews of Edward Madrigal

October 10, 2023

Dealership Rating
Employee Rating

Over charges for parts that cost $50 dollars. They want $1400 to do the job then lowered it to 1000. Very arrogant even though they are ripping people off. You need to investigate this dealer bec More

by ANGEIAMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Nissan of Torrance responded

Hi Angeiamoore1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager David Campos would really like to speak with you more regarding this matter. Please reach out to us at (310) 536-4000 x2225. We look forward to hearing from you. Sincerely, Nissan of Torrance

June 09, 2023

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Employee Rating

Rapid service and a great deal on my trucks service! Very nice job! See you in the next one ! More

by beperez29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2023

Nissan of Torrance responded

Hello, we are happy to hear that you received rapid service at a great price. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 17, 2023

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Employee Rating

The Servise is excellent. The maintenance on time good they call was excelente. The employed very profesional for all the vest More

by nervy.noguera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Chris Figueredo, David Campos, Mandez Jones, Richard Burns , Paloma Buenrostro, Yvonne Castillo

Jun 13, 2023

Nissan of Torrance responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 18, 2023

Dealership Rating
Employee Rating

Friendly and efficient service . It is obvious the people working there take pride in their job and care about the customers! More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, David Campos, Alfonso Garcia, Kathy Lira, Richard Burns , Paloma Buenrostro, Yvonne Castillo, Esteban Montorro, Eddie Rosas, Not sure what the cashiers name was - but she was awesome!

November 08, 2022

Dealership Rating
Employee Rating

The experience whenever I step foot at the dealership is always a treat. The staff is always ready to help to service and answer any question I have. The bathrooms is always clean and they have snacks and More

by SBEZCS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, David Campos, Mandez Jones, Lily Bandea, Richard Burns , Paloma Buenrostro, Esteban Montorro, Eddie Rosas, Gerardo Torres

June 09, 2022

Dealership Rating
Employee Rating

Rep name is more important than my name. Didn't find the problem of the car and when I went to pick it up...they couldn't find the car. A mess More

by RRROMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

September 11, 2021

Dealership Rating
Employee Rating

They are friendly ,their service is wonderful,on time,quality,doing car wash before turn over to the costumer.the part is genuine and durable. More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2021

Nissan of Torrance responded

Hello Lynn, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 03, 2021

Dealership Rating
Employee Rating

I had a very bad experience with Cerritos Nissan service after waiting for 4 hours with an appointment only to find out that they hadn’t even started the maintenance let alone deal with the rubber seal on t More

by LIBARYDEE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manny Villegas, Alex Camacho , Claudio Gutierrez

May 04, 2021

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Torrance. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 17, 2021

Dealership Rating
Employee Rating

I was overall very satisfied with the attention received. From now on I’ll have my 2020 Nissan Rogue Sport SL maintain at your dealership. Thanks 😊 More

by BLASRUIZ48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 18, 2021

Nissan of Torrance responded

Hello, Thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 17, 2021

Dealership Rating
Employee Rating

Nice people, friendly, trustworthy .....helpful..good looking.. clean place. Beautiful.. pretty.. kind, clean bathroom,clean service area, free car wash.. free water,free sanitizer..the best More

by EPALAGANAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 20, 2021

Nissan of Torrance responded

Hello, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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