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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,473 Reviews
Call Service Center (310) 536-4000

2,473 Reviews of Nissan of South Bay - Service Center

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March 06, 2025

It’s good, each time I call and make an appointment the representative that helped me are very nice and helpful to my needs More

by CAROLLOUISE413
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Nissan of Torrance responded

Hello Carol, we're glad you had such a wonderful experience with us! Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

I like this dealership very much and I always use Torrance Nissan for my car. More

by COMMANDERFAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Nissan of Torrance responded

Hello Commander Fae, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 06, 2025

Been with Nissan for many years first time with this car. Four maintenance so far, good More

by SUPERKARENMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Nissan of Torrance responded

Hello, we appreciate your positive review. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 05, 2025

No complaints, everyone is friendly and very helpful i love that they have a good amount of cars to choose from More

by PEDROGRRL310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Nissan of Torrance responded

Hello Pedro, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 05, 2025

I had a better experience with Richard, very helpful, I was told the leaf was covered regarding fluid change, yet was changed over $200, not a happy camper😥 More

by BLUOCHER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Nissan of Torrance responded

Thank you again for taking the time to let us know how we did. We do apologize for any miscommunication on our end regarding the fluid change. We are not sure who told you the Leaf was covered but would be happy to further discuss if you wish. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

Richard was very easy to work with and accommodating. He showed great communication and customer service. More

by KCJOHNSON217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! We are delighted to hear that Rick was communicative and provided an excellent customer service experience. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

Every one was very nice and extremely helpful. I might want to get a new car now. More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide you with such a great experience. Our Sales team would be happy to assist you with your new vehicle. Please give us a call when you are ready or if our team can answer any questions. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

Richard was very pleasant, informative and communicated with me throughout my visit while I was there! More

by GODDIE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Nissan of Torrance responded

Hello, thank you for taking the time to leave such great feedback about your recent service experience with Richard. Unfortunately, a 3-star is below the standards our team strives for. Is there anything Richard could have done better to earn a 5-star? If so, we would be happy to hear about it, as our team is always looking for ways to improve and exceed our customers' expectations. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 04, 2025

I had a bad experience with Carson Nissan. , I wasn’t expected to get good service from Torrance Nissan also, but they are so nice so professional .so I recommend everybody to goto Torrance Ni More

by Mimimama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2025 -

Nissan of Torrance responded

Hello, we're glad you had such a wonderful experience with our team at Nissan of Torrance! It's experiences like yours that really keep us motivated! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 03, 2025

By far the best dealership of Nissan I've ever been to. Great environment. I love the service advisors More

by RIOSJIMENEZBRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2025 -

Nissan of Torrance responded

Hi Brian, thank you so much for your positive comments about Nissan of Torrance! We are happy to hear that we are your dealership of choice. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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