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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,416 Reviews

2,416 Reviews of Nissan of South Bay - Service Center

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February 10, 2025

I am very satisfy with the overall service provided by Capri, she was very helpful and and payed attention to the issues that my vehicle experienced, the communication was outstanding as well and my vehic More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello, thank you for providing such fantastic feedback about your recent service visit. Our team focuses on customer service and are glad to hear that Capri was fantastic to work with. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 10, 2025

As soon as I walked into my appointment I was acknowledged immediately by name. Richard was absolutely amazing, his professional and knowledgeable, a true asset to your organization. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2025

Jimmy communicated with me and treated me with respect and kindness . Everyone is friendly and eager to help. More

by KIMBERLY
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello Kimberly, we're glad you had such a wonderful experience with Jimmy! We are happy to hear that our team is friendly and helpful. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2025

Capri was awesome she listen my concern, and Great service my car runs perfect thanks More

by CHRISALER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hi Chris, we are glad to hear we delivered such a great experience. If there's anything further, we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2025

I brought my car in for emissions hose. They said they fixed it after 4 days and $500 in rental car when i received my car it smelled like gas was being pumped into drivers cabin. Horribl More

by Cindy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Hello Cindy, we are truly disappointed to hear that your experience was not to your satisfaction. We understand how important it is to have strong communication, and it is unfortunate that we fell short. I will use your feedback to coach our team as we strive to provide top quality service and falling short is unacceptable. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 09, 2025

Knowledgeable, courteous, helpful, and excellent customer service. That’s all I got to say to get to 15 word minimum More

by HGRASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Nissan of Torrance responded

Thank you so much for the kind words. We appreciate you taking the time to provide us with this feedback, it means a lot to us. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 05, 2025

1. Nissan 2. Dealership 3. Cars 4. Trucks 5. SUVs 6. Electric 7. Hybrid 8. Financing 9. Service 10. Warranty 11. Lease 12. Pre-own More

by MAXHDA000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Nissan of Torrance responded

Hello, thank you so much for your high rating! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 04, 2025

Great service and attitude I am happy with the service the people at Nissan torrance More

by S.Vigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 04, 2025

Very Professional dealership. Richard was helpful and made things easy for me. I would definitely recommend. More

by MARIEGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2025

Jimmy was super helpful, knowledgeable, and not pushy at all! Thank you jimmy, I will definitely come back to this location! More

by Fmonroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive and not pushy during your experience here at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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