Nissan of South Bay - Service Center

Looking forward to doing business with Nissan of Torrance again. Very friendly and helpful staff. again. Very friendly and helpful staff. More

He was taking care of my car good and had knowledge of my insurance detail. insurance detail. More

Not writing down customers' concerns on document. Stating work was done, like tire rotation, when it wasn't completed. Tires are marked that is the evidence. Not following customers requests. Misinfo Stating work was done, like tire rotation, when it wasn't completed. Tires are marked that is the evidence. Not following customers requests. Misinformation when car was bought as in tire rack included but wasn't on car. Being giving a different vehicle than the one that was test driven with a defect hatchback. Arguments about warning light coming on instead of explaining it and showing it. It was not a pleasant experience. It was very stressful. I will not go back to the Torrance location as this wasn't the first time I felt stressed dealing with them. I paid $4500 for the plan to have oil changes, tire rotation etc. And then they don't do it. I regret buying the car there. More

The 3% credit card surcharge is ridiculous since you do not accept checks or debit cards. Who is carrying $1000+ in cash for repairs? No one. not accept checks or debit cards. Who is carrying $1000+ in cash for repairs? No one. More

The service I got by the whole team was great. Adrian was awesome - I will definitely look to connect with him in the future. Adrian was awesome - I will definitely look to connect with him in the future. More

The team needs training in customer service and greeting customers. I had to go inside because a service advisor never came out. I made an appointment and was not someone who just came in. I had to follow u customers. I had to go inside because a service advisor never came out. I made an appointment and was not someone who just came in. I had to follow up and ask if my car was ready. I didn’t receive a call and the service department was closing up as I pulled into pick up my car. More

Richard was very professional; he did a good job. He got me out very quickly. He got me out very quickly. More

Good customer service and any question in a politeful respectful way they also were very helpful respectful way they also were very helpful More

Service was great and the staff is friendly and helpful. Thanks for helping me keep my car in great working order. Thanks for helping me keep my car in great working order. More

Great friendly service. Jimmy was helpful and took the time to educate me about rats living in the engine compartment. Jimmy was helpful and took the time to educate me about rats living in the engine compartment. More