Back

Nissan of South Bay - Service Center

Torrance, CA

4.4
2,425 Reviews

2,425 Reviews of Nissan of South Bay - Service Center

Sort by
November 16, 2020

David my service rep was fantastic!! I went to service my vehicle without my husband and he was completely patient with me in explaining everything and was positive ...made me feel at ease. Thank you for do More

by ECHRISTHERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Nov 19, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 15, 2020

It was nice of them to arrange a ride from Lyft while my car was being serviced. Took much longer than initially told so I’m talking off a star. Otherwise it was great. More

by YMIKI555555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Nissan of Torrance responded

Hello, we appreciate you taking the time to leave us this feedback. We do apologize that the time exceeded the promise time. This will be topic of discussion. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

November 14, 2020

This was my first time coming here and was quickly attended. An employee saw my confusion when I first arrived and immediately helped me. From arriving to picking up my car, it took less that 20 minut More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Nissan of Torrance responded

Hello Wendy, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 13, 2020

Claudia Gutierrez was very helpful. He understood my concerns and gave me good advice. We definitely recommend him and Nissan Torrance location. Overall we are very satisfied. More

by DARSOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudia Gutierrez
Nov 19, 2020 -

Nissan of Torrance responded

Hello Darsot, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Until the next time we meet, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 12, 2020

Always a good experience here. Friendly staff and great service. Never feel "extras" are being pushed on me. Clean and ck.fortsble waiting area. Highly recommend. More

by PEECMKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchel quintana
Nov 19, 2020 -

Nissan of Torrance responded

Hi Peecmkr, thank you so much for your positive comments about Nissan Of Torrance! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2020

Thank you Nissan for your great service, I had to get a new cap for my tire. I thought it would be a long wait for service but I was literally out in less than 15 minutes! Impressive!! Thanks again! More

by ANTBLU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Quintana
Nov 12, 2020 -

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2020

It was great service with Veronica, even we waited for 3hrs for our courtesy air filter she make sure me and my kids are ok More

by QUICKMSG428
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Veronica
Nov 12, 2020 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan Of Torrance! We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 10, 2020

The Asian guy from sales did a great job. I don’t know hit name. But he worked 11/9/20 the morning shift. Took me in @ 8am. Thank you, keep up the great work!!! More

by CHRISTIANTECH03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Enriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Ashley, Ali Ghasham, Mike Halavi, Matthew Hansen, Miguel Lopez, Nick Prom, Elisa Zemora
Nov 12, 2020 -

Nissan of Torrance responded

Hello Christian, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 09, 2020

Nice showroom with nice couchs to sit while waiting for your car to be serviced.Friendly service adviser.Long wait for simple sevice like most dealerships.Car was washed when returned that was nice.Will re More

by none3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Figuer
Nov 12, 2020 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We will work on wait time, as we understand the importance. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 07, 2020

Great customer service and very efficient. My car was serviced in a timely manner and was hosted kindly. I felt appreciated and welcomed. I will come back again. More

by MARIPOSA_980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Prom
Nov 11, 2020 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

...
233
...