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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,420 Reviews

2,420 Reviews of Nissan of South Bay - Service Center

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October 24, 2024

I didnt wait long before my service rep came out to talk to me and get the information needed to get the service started. There was also good communication with what was going on and what could be done to h More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regard, Elizabeth Reyes Customer Relations Manager

October 24, 2024

Capri was extremely helpful and patient throughout the entire process. She worked diligently to ensure that my insurance company followed through to the best of their ability to fix my car properly. More

by ItsAdenRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We strive for 100% satisfaction, and it is great to see that Capri was helpful in getting your insurance involved to ensure your vehicle was fixed properly. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2024

Outstanding service effective communication with customer, providing assistance if needed. Provides information to detail for the customer. More

by EVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 23, 2024

Capri was amazing to work with and she gave good recommendations. I would definitely work with her again. More

by fields_tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hello Tiffany, thank you for the high star rating, we truly appreciate your feedback. We are glad Capri made good recommendations; we look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 23, 2024

Marcell is very nice and kind. I was in a hurry because my dad is I. The hospital. I only needed an oil change and I was in and out. Thank you for all your hard work! I will defini More

by Mayra0318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hi Mayra, first and foremost, we hope your father gets well soon, sending positive vibes. We thank you for taking the time to provided Marcell with such excellent feedback. It is always motivating to heart that our team at Nissan of Torrance goes above and beyond to provide a top-quality experience. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 23, 2024

Richard was lovely and very knowledgeable. He helped me right away and made a great guess for my issue and explained it in better detail after receiving a scan for my vehicle. Highly recommend More

by Emart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hello Emart, thanks for taking the time to leave a wonderful review. Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 22, 2024

I had an excellent experience. Received good advice. Everything was done within the expected time frame. More

by KATHRINCHIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Hi Kathrin, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide you with good advice and an overall excellent experience. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 22, 2024

This dealership was very quick and even though I didn’t have an appointment they were still able to provide me with a quick service. More

by MIRIA03119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2024 -

Nissan of Torrance responded

Thank you for the positive feedback. We are happy to hear that our team at Nissan of Torrance was able to help you without having scheduled an appointment. We do our best to help everyone including our walk-ins. We hope to be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 21, 2024

Thank you all for all your help . Great job keep it up and congratulations to all !! More

by Coco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Nissan of Torrance responded

Hello Coco, thank you; we appreciate your feedback! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 18, 2024

Always good service, does take too long for an oil change. Should have snack for the people waiting. Bring back the popcorn! More

by LINDADAVI5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Nissan of Torrance responded

Hello Linda, we are glad to hear that we provided good service; however sorry to hear that you encountered longer waiting times than anticipated. We are continuously working on improving so your feedback really helps us. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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