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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,476 Reviews
Call Service Center (310) 536-4000

2,476 Reviews of Nissan of South Bay - Service Center

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October 28, 2024

Excellent customer service by Richard Burns. He has great attention to detail. Always a pleasure to bring my car to him. He takes good care of his customers. Thank you. More

by MKELSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 28, 2024

The team serviced my vehicle and made sure it was vacuumed, washed, and ready to hit the road again. More

by MARCUSMOSSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nissan of Torrance responded

Hello Marcus, we're so glad that we were able to go above and beyond your expectations! It is our top priority to deliver your vehicle in tip top condition. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 27, 2024

Serviced my 2016 altama and was very pleased with the customer service and I'm ready for a trade in More

by Gerald Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

Hello Gerald, thank you; we appreciate your excellent feedback! Our team would be happy to assist you with the trade in process and the purchase of your new vehicle. Please contact us directly so that we can further assist you. We look forward to hearing from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 26, 2024

Staffs are accommodating. Hoping that customers can see how the job or services are done during the whole period. More

by GARYD6423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nissan of Torrance responded

Hello Gary, thank you for your feedback as it allows us the opportunity to improve. I am glad to hear that our team was accommodating. I am not quite sure I understood your request to see how the work is done as it would be a liability to have you in the shop; however, if you have questions regarding the work performed our team would be happy to answer any questions you may have. Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 25, 2024

Richard was great he give to me a lot of information about my problem with my car More

by HA6156047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Nissan of Torrance responded

We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2024

The Nissan dealership took great care of my vehicle,changed my brakes,alternator and battery,my vehicle was up and running well again.👌 More

by RRANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Oct 26, 2024 -

Nissan of Torrance responded

Hello, we always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan off Torrance! Our ultimate goal is to ensure that our customers vehicles are running in tip top shape. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2024

Capri was extremely helpful and patient throughout the entire process. She worked diligently to ensure that my insurance company followed through to the best of their ability to fix my car properly. More

by ItsAdenRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! We strive for 100% satisfaction, and it is great to see that Capri was helpful in getting your insurance involved to ensure your vehicle was fixed properly. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2024

Outstanding service effective communication with customer, providing assistance if needed. Provides information to detail for the customer. More

by EVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Nissan of Torrance responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 24, 2024

I didnt wait long before my service rep came out to talk to me and get the information needed to get the service started. There was also good communication with what was going on and what could be done to h More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regard, Elizabeth Reyes Customer Relations Manager

October 23, 2024

Capri was amazing to work with and she gave good recommendations. I would definitely work with her again. More

by fields_tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Nissan of Torrance responded

Hello Tiffany, thank you for the high star rating, we truly appreciate your feedback. We are glad Capri made good recommendations; we look forward to your next visit. Kind Regards, Elizabeth Reyes Customer Relations Manager

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