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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,475 Reviews
Call Service Center (310) 536-4000

2,475 Reviews of Nissan of South Bay - Service Center

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October 08, 2024

This is the best Nissan Dealership in Southern California. Everyone in the shop is very helpful and knowledgeable. More

by COLETHIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Nissan of Torrance responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

Hi is very professional and hi now what hi doing I’m very happy with his service More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Nissan of Torrance responded

Hi, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could meet your expectations! Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

Richard was extremely diligent in explaining the work needed, and the cost of the same. Great service. Thank you! More

by JBEGAZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Thank you for taking the time to share your experience! We are happy to hear that your Advisor Richard was diligent in explaining the work needed and the associated costs. Clear communication is key to building trust but also empowers our customers to make informed decisions. Your satisfaction is our top priority, we appreciate your acknowledgement of our efforts. Thank you once again for your feedback! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 08, 2024

I drive from West LA because Im pleased with the service I receive from this team More

by STEPHANE.KING43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Hello Stephane, when a customer drives from a distance to service their vehicle, it indicates a high level of satisfaction with the service they previously received which makes us extremely happy to hear. We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2024

Take 2 hours for an oil change I scheduled an appointment and the whole system takes too long to the point where making an appointment does not matter also you guys have to keep your prices low and give 50% More

by OORDONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2024 -

Nissan of Torrance responded

Thank you for sharing your recent service experience. We understand that your time is valuable, and we sincerely apologize for any inconvenience this may have caused you. It is important to note that our oil change service includes a comprehensive multi point inspection. In addition to the oil change and the MPI we also provide a complimentary car wash. This additional step is intended to enhance your overall experience. We appreciate your suggestion regarding 50% coupons for services; however, we must inform you that offering such substantial discounts is not feasible for our business. Our pricing reflects the quality of service and parts used in maintaining your vehicle. Providing breakfast is also not feasible but appreciate your feedback. Thank you once again for bringing these matters to our attention. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 07, 2024

Great service rep knowledgeable and honest great service car always runs better afterwards would recommend to friends. More

by Miketimko53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Nissan of Torrance responded

Hello Mike, thank you; we appreciate your excellent feedback! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 06, 2024

Very happy to come have my car serviced here! Richard was great, walked me through the process as it was my first time at the dealership and was very patient and happy to answer all my questions. More

by v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Nissan of Torrance responded

Thank you for taking the time to let us know how we did. We're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. It is experiences like yours that really keep us motivated! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

Best service Marcell was great and very helpful! !! From start to finish it was the best service I have ever had with a dealership!!! More

by CHRISTOPHER.MCCLENON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Nissan of Torrance responded

Hello Christopher, we're so glad that we were able to go above and beyond your expectations! We appreciate you taking the time to leave us this feedback. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

Fast and great service. My advisor was helpful and made sure I understood the process. More

by LIDBDOM84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Nissan of Torrance responded

Hello, your satisfaction is our top priority, and we are glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 05, 2024

Jimmy is always helpful. He is also very knowledgeable and honest. He always is very polite. More

by airportandharbor@ca.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Nissan of Torrance responded

Hello, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do! Kind Regards, Elizabeth Reyes Customer Relations Manager

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