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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,411 Reviews
Call Service Center (310) 536-4000

2,411 Reviews of Nissan of South Bay - Service Center

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August 30, 2024

The service representative Was great. He took the time to explain everything So that I could understand my options. More

by JIMFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! If you have any further questions our team is happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2024

Christian and the Sales Manager were very helpful and courteous when I was trying to decide what vehicle to buy. More

by MAGGIEGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Herrera
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Aug 31, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are glad we could help! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2024

My service advisor was absolutely the best. Got me in and out before the promise time and had the vehicle rinse and vacuum in less than 2 hrs. Will definitely come back !!! More

by VASQUEZJIMMY231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2024 -

Nissan of Torrance responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Torrance. Thank you again for leaving us this response! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2024

I had a really good experience at Torrance Nissan, in and out in no time! More

by Neia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello Neia, we're happy to hear you had such a positive experience with our team! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2024

Lack of clear communication, poor customer service. Employee needs better training and awareness on his own demeanor More

by KAT.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Aug 31, 2024 -

Nissan of Torrance responded

Hello Kat, please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

Great staff and always welcoming at Nissan of Torrance. Mandez is my top pick for cars and trucks. More

by PHILLIPSBRANDON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mandez Jones
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Aug 31, 2024 -

Nissan of Torrance responded

Hello Brandon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

Excellent customer service. The service technician was very courteous and provided all of the information I needed. I was very pleased with the overall service of my vehicle. More

by Kavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello Kavin, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

As a service representative from Torrance Nissan, given his attitude honesty & performance, Jimmy Vasquez is on my nice list this Christmas. I've yet to come across a service team like the one in Torrance. More

by Stratagem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Aug 31, 2024 -

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

Nissan of Torrance is the best car dealership that i have ever had the pleasure of visiting, for service on my nissan. More

by BILLYBOLTON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hi Billy, thank you for taking the time to leave a review for us at Nissan of Torrance. We are so glad that we were able to go above and beyond your expectations! It's reviews like this that give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2024

Jimmy Vasquez was rude and dismissive. The dealership did not honor something that was promised. I was very disappointed. More

by MARTINEZANGEL577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like a better understanding of your experience so that we can better assist you, if you are willing, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

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