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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,486 Reviews

2,486 Reviews of Nissan of South Bay - Service Center

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September 21, 2024

Jimmy was very professional and kept me informed throughout the process. Great customer service. Thanks More

by TLC5BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 21, 2024

Great service and great care for the customer. Very quick to react to get the job done More

by KKSTOCKBRIDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! We are glad we could help! get the job done. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 21, 2024

Marcelo was awesome and I’m definitely going to come back. Very clean showroom and the service department went above and beyond More

by Tony90304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Nissan of Torrance responded

Tony90304, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 19, 2024

Excellent service and recommendation for my car. Thank you for the help and efficiency in the service, absolutely recommended. More

by mabesizah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Nissan of Torrance responded

Hello, our customers feedback is invaluable to us as it helps us know what we are doing well and where we need to improve. Your recommendations not only boost our team's morale but also serves as a testament to the hard work and dedication that we put into every interaction with our clients. Thank you once again for your recommendation. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 19, 2024

The service department and the advisors are very attentive. Communication with them was great. They kept me updated. It’s always nice coming in when I need service. More

by KIMBERLY6638
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Nissan of Torrance responded

Hi Kimberly, thank you for your positive feedback regarding the attentiveness and communication of our Advisors. Effective communication is crucial as it ensures clients feel more informed and supported during their service visit. Thank you once again for your valuable feedback! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 19, 2024

Customer service was accommodating and pleasant. Car was washed with having to ask to do so. More

by Slh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2024 -

Nissan of Torrance responded

We are delighted to hear that you found our service accommodating and pleasant. Our team is trained to prioritize customer satisfaction, and it is rewarding to know that we met your expectations during your visit. We are happy to hear that you appreciated the complimentary car wash. We believe it's the small gestures that can make a significant impact on our customers experience. We look forward to serving you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 18, 2024

The staff is very helpful and easy going no high pressure employees which makes it a comfortable place to visit. More

by CRENSHAWANDROCKET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female in service department
September 18, 2024

Capri Blas was a wonderful agent. She kept me up to date on what was happening with the tire that went flat and was kind enough to get my cell phone that I left in the car. The tire More

by JUNIMOON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Capri Blas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Richard was very helpful and had alot of knowledge regarding my car and what it needed. More

by JHOVANNY.CRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

I am pleased that I was able to schedule an appointment on such a short notice and get my needs addressed which helped give me peace of mind. More

by ANDREELVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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