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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,489 Reviews
Call Service Center (310) 536-4000

2,489 Reviews of Nissan of South Bay - Service Center

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September 02, 2024

All my needs were taken care of. No complaints. Good service, good customer service. Thanks More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
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Sep 06, 2024 -

Nissan of Torrance responded

Hello Robert, we are glad to hear that your needs were taken care of, and good customers service was provided. We truly appreciate your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2024

Very easy to schedule a appointment, due to a recall pending. Car was ready before the time. More

by NUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Nissan of Torrance responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 02, 2024

From the moment I drove up I was recognized and treated with respect. The gentleman that helped me out of my car was professional and and kind. The services agent was perfect!!! More

by NLAMBERT324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Nissan of Torrance responded

Hello, thank you for your excellent feedback. We are happy to hear that you were greeted promptly and treated with respect. Our goal is to provide top quality service to our customers and are glad your visit was the case. Thank you for taking the time to leave a review. Kind Regards, Elizabeth Reyes Customer Relations Manager

September 01, 2024

Christian and Jesus were both courteous and patient and knowledgeable about all Nissans. I love my new 2024 Nissan Altima 2.0 SR. Very comfortable and drives and feels like the Mercedes I used to drive y More

by MAGGIEGAB
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Herrera, Jesus Duarte
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Sep 06, 2024 -

Nissan of Torrance responded

Hi Maggie, congratulations on your brand-new 2024 Nissan Altima and welcome to the Nissan of Torrance family. We are happy to hear that Jesus and Christian were both courteous, patient and knowledgeable. We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 31, 2024

I’ve never meet such a hard workeing man than Richard Burn great representative he’s very calm and very patient with customers I never walk away unhappy because the performance maintenance is the best. More

by sheiladouglas18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Lira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Arellano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandez Jones
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Sep 06, 2024 -

Nissan of Torrance responded

Hello Sheila, thank you for your kind words regarding your experience with Richard. We feel lucky to have a team member like Richard on our team. It is feedback like yours that keeps us all so motivated. Our team at Nissan of Torrance looks forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

The service representative Was great. He took the time to explain everything So that I could understand my options. More

by JIMFR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Nissan of Torrance responded

We always strive to provide top quality service to every guest and are pleased to hear that you enjoyed your experience here at Nissan of Torrance! If you have any further questions our team is happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

Bad service, horrible and untrained technical staff. I regret coming here and will never come back. I regret buying a Nissan. More

by OSHIMACHIAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Aug 31, 2024 -

Nissan of Torrance responded

We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

Sep 01, 2024 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2225 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

Service was fast and excellent. Workers were great and easy to work with. They did a great job More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name in service
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Sep 06, 2024 -

Nissan of Torrance responded

Hi, thank you for taking the time to leave a review for us at Nissan of Torrance. We're happy we could provide a great and easy experience for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 30, 2024

Thank you for the efficient oil change and the great price too. I appreciate it. More

by catherinemcfarlane@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2024 -

Nissan of Torrance responded

Hello Catherine, thank you; we appreciate your feedback! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 29, 2024

Christian and the Sales Manager were very helpful and courteous when I was trying to decide what vehicle to buy. More

by MAGGIEGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Herrera
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are glad we could help! Kind Regards, Elizabeth Reyes Customer Relations Manager

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