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Nissan of South Bay - Service Center

Torrance, CA

4.4
2,420 Reviews

2,420 Reviews of Nissan of South Bay - Service Center

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April 08, 2025

Service reps were very friendly and acommadting. I called multiple times and Marcel did a great job updating me More

by Jazz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Nissan of Torrance responded

Hello Jazz, we appreciate your positive review about your recent experience with us! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 07, 2025

They took care of me explained everything, offered me some options to think about, and while I was waiting for my cR service a salesman let me test drive a car I was interested in. More

by DHAYMAN1972
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Burns
Apr 09, 2025 -

Nissan of Torrance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 07, 2025

I’ve brought my car in twice in a 2 and a half week span for engine issues that hasn’t been resolved. I left my car at the dealership twice (for 1-2 days each time), as well as took time off of work for my More

by Shamariana_w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The current manager at Nissan of Torrance gets a 1 star from me.
Apr 11, 2025 -

Nissan of Torrance responded

Hello Shamarian, please reach out to us at (310) 536-4000 x2225 to speak with our Service Manager David. We would like to address this situation directly. Thank you and have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 06, 2025

I recently Torrance Nissan service department, and I wanted to commend the Chris, service manager, for his exceptional service. He was friendly, professional, and made the entire experience seamless. More

by EDDIE.SARRIA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Nissan of Torrance responded

Hello Eddie, thank you for your praise and kind comments about our team. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 06, 2025

I came in for a pre-purchase inspection of a vehicle. I didn't have an appointment, but Chris got the car in right away, and in less than an hour, I had the information I needed to make my decision. Frie More

by J Mills
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2025

Great experience at Nissan of Torrance, Jimmy, the service adviser guy, was very professional and helpful, he looked for some offers to help me save some money, Thanks Jimmy! And definitely I'll make More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2025

Very polite, professional and informative. Very polite, professional and informative. I was able to receive an estimate of any potential issues that needed to be serviced. More

by Gordondaphne
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
Apr 07, 2025 -

Nissan of Torrance responded

Hello Daphne, we appreciate you taking the time to leave us this feedback. We are glad we could help! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 04, 2025

Jimmy was helpful and called when my car was ready I did not feel ignored like at the last dealer I went to. More

by Rdps
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Vasquez
Apr 07, 2025 -

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! We are glad to hear that Jimmy could help! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

April 03, 2025

Marcell was very friendly knowledgeable and professional. He made my experience 5 star. Thank you Dave More

by DEDEROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Nissan of Torrance responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional, we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

April 02, 2025

Took my car in for a failed FACTORY tps for a brand new 2024 Nissan z nismo . They forgot to put my lock lug nut that I paid $395 for as an add on at the dealer , so I had to go back and get it reinstalled More

by 424GARCIAERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lily Bandea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Capri Blas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Marcell Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Nissan of Torrance responded

Hello Erick, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. I have addressed your concerns with our Accounting Department and should have your concern resolved soon. I will follow up with you on Monday 4-7-25 to provide you with further details. Thank you for bringing this to our attention, we look forward to turning your experience around. Kind Regards, Elizabeth Reyes Customer Relations Manager

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