Nissan of Venice

No way, no how will I ever go back into this dealership again. Service Director Rob is the reason. I stopped in on a Saturday to get an oil change on my new altima. Because I didn't have an appointment he again. Service Director Rob is the reason. I stopped in on a Saturday to get an oil change on my new altima. Because I didn't have an appointment he refused to even write a ticket for the service even after telling him I didn't mind waiting. after hearing all his excuses for not doing the oil change I finally said I would take it someplace else. He said ok and I left. The hard part to swallow was I had purchase a new Rogue for my wife in august of 2012 and the new altima for myself in November 2012. Sales department was easy to deal with and I was happy with the deals we received. When this complaint made it to Edye Howard the owner/general manager I was told he would look into the situation and call me. I'm still waiting for that call. I now service at Harbor Nissan 22 miles from home. But at least they appreciate my business. More

Can't remember the manager that we dealt with. I know his last name was Hill. Very unprofessional and never even provided the information we wanted. He beat around the bush and never gave us a decisive answe last name was Hill. Very unprofessional and never even provided the information we wanted. He beat around the bush and never gave us a decisive answer. After we tried to do business with him and the salesman (who was actually very nice) for literally 1 1/2 HOURS we still didn't have a price. It's usually the sales people that are ignorant and the managers that at least have a clue! Not there! And the guy was actually nasty to top it all off. We bought a different car altogether once we managed to escape!! More

Steve Legg and Venice Nissan have always been very good to us for service! Most recently we had a transmission problem and Steve was great in offering us several options and getting it replaced for less th to us for service! Most recently we had a transmission problem and Steve was great in offering us several options and getting it replaced for less than we were quoted by independents! The work was done promptly and for the exact estimate! More