Norm Reeves Ford Superstore

I had a top rate experience purchasing a 2025 Maverick Hybrid last October. I received a call last week that there were a couple of recalls that it needed. They were computer related. I was given the o Hybrid last October. I received a call last week that there were a couple of recalls that it needed. They were computer related. I was given the option to have a technician come to my place of work and perform the updates there, free of charge. So, of course, I took them up on that offer. They set up an appointment for the next day. The technician showed up right on time, was very friendly and professional and completed both updates in about a half hour. I am extremely pleased with Norm Reeves Ford's service. I highly recommend them! More

Completely dissatisfied. I'll never go back to Ford. They do not want to help. All they want is your money. And if you don't want to pay their outrageous prices, you might a I'll never go back to Ford. They do not want to help. All they want is your money. And if you don't want to pay their outrageous prices, you might as well be invisible. I waited for an entire hour for my vehicle to be brought to me when I was told it was ready for pick up. Then Rudy tried to tell me that there was "standing water throughout" the entire vehicle, which there was not. Anyway, I will not waste any more of my time, money or energy visiting this manufacturer ever again. And will also probably never buy another ford. More

Had a great experience at the service department Richard was honest with his quote and got me back on the road in no time was honest with his quote and got me back on the road in no time More

Crystal Rivera 100% above & Beyond customer service excellent reliable and trustworthy always the best!! I recommend. excellent reliable and trustworthy always the best!! I recommend. More

Robert Bouls gracias por su atencion estamos muy agradecidos por exelente servicio fue.un experincia muy bonita El que usted nos.alla atendido agradecidos por exelente servicio fue.un experincia muy bonita El que usted nos.alla atendido More

Mike was great. In and out as promised. Upcoming additional services needed outlined and explained. In and out as promised. Upcoming additional services needed outlined and explained. More

great service. employees are very friendly and helpful. Completed service in a timely matter. very happy employees are very friendly and helpful. Completed service in a timely matter. very happy More

Great selection of cars and trucks Friendly and helpful staff. Follow up to make sure you are satisfied. helpful staff. Follow up to make sure you are satisfied. More

Great service, the employees are welcoming and knowledgeable of the services that they are offering customers knowledgeable of the services that they are offering customers More