
Norm Reeves Ford Superstore
Cerritos, CA
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2,231 Reviews of Norm Reeves Ford Superstore

Manny is absolutely wonderful. This is my 2nd time purchasing a vehicle with him, both experience were absolutely customer service at its best. Thanks Norm Reeves!! purchasing a vehicle with him, both experience were absolutely customer service at its best. Thanks Norm Reeves!! More
Israel was very nice and took care of us. He did not pressure us into getting something that we didn't want and took care of our needs accordingly. I am looking for an additional car that he is currentl pressure us into getting something that we didn't want and took care of our needs accordingly. I am looking for an additional car that he is currently working on for me as well. Thankyou More
Pleasant experience , Clean and I like the online option to pay. I was texted when my car was ready. and I like that too. Raymond was cool to pay. I was texted when my car was ready. and I like that too. Raymond was cool More
Amazing experience went to look at the mustangs and Israel was the best. He answered all our questions. Offered us the best price for the vehicle. Hands down I’d go back to purchase another car with hi Israel was the best. He answered all our questions. Offered us the best price for the vehicle. Hands down I’d go back to purchase another car with him. More
When my family and I arrived, Israel quickly came out of the store and was really attentive to our wishes. We showed him what we were looking for and he right away helped us locate the car. We went on a te the store and was really attentive to our wishes. We showed him what we were looking for and he right away helped us locate the car. We went on a test drive and we got the paperwork done right away. He was very attentive, friendly, and made us feel really comfortable which is a quality my family appreciates. He made sure we were comfortable in the store by offering water he was always considerate of our well being. Something that not many places offer. It felt like we had known him for a long time instead of having met him that same day. If I refer someone I will definitely tell them to look for Israel, no doubt about it. He went the extra mile and can't thank him enough. Definitely a God send. - Cerda Family More
I always look to have Rafael to handle my service. He is ALWAYS on top of things and keeps me up to date on my status. Very thoughtful and cares about helping me. is ALWAYS on top of things and keeps me up to date on my status. Very thoughtful and cares about helping me. More
Very good, easy to get in contact with, corrected an error on the final bill without argument, very professional, had my car washed before giving it back (it was covered in soot and ash from the fires) error on the final bill without argument, very professional, had my car washed before giving it back (it was covered in soot and ash from the fires) More
I had a wonderful time at this dealership. I was in and out with my car and received updates on how my car Was doing and had an easy experience. Very covid safe and I would come here again out with my car and received updates on how my car Was doing and had an easy experience. Very covid safe and I would come here again More