Norm Reeves Ford Superstore

It was husband’s birthday last week and decided I wanted to surprise him with his dream truck. A friend referred me David and I had the best car buying experience. I felt very comfortable working with him. to surprise him with his dream truck. A friend referred me David and I had the best car buying experience. I felt very comfortable working with him. More

I enjoyed working with my new service rep Rafael Gonzales. Rafael was very considerate of my time and requested my car be returned to me quickly. Gonzales. Rafael was very considerate of my time and requested my car be returned to me quickly. More

Having unexpectedly found myself in the market for a car last week, my husband & I ended up at Norm Reeves on Saturday. I had my eye on a Certified Pre-Owned Ford Explorer and George made sure we were able last week, my husband & I ended up at Norm Reeves on Saturday. I had my eye on a Certified Pre-Owned Ford Explorer and George made sure we were able to get the best price possible. George was great and made us feel at ease. Manny in financing thoroughly explained every detail of the car buying process and answered every question we had. It is safe to say we will be back in the future! More

I am very pleased with how Daniel and the service department took care of me yesterday. The job was done when they said at the price they said. department took care of me yesterday. The job was done when they said at the price they said. More

I was very impressed with the service Daniel was very professional in helping me thank you this was my first service at Norm Reeves Ford I was very impressed professional in helping me thank you this was my first service at Norm Reeves Ford I was very impressed More

Manny was awesome, he really knows what the customer is going through, and gives them what they need, clearly explaining the car buying process as you go along. going through, and gives them what they need, clearly explaining the car buying process as you go along. More

Excellent service. I am a regular customer and am always very satisfied with the service and the staff. Ray Quintero was very receptive to my needs. very satisfied with the service and the staff. Ray Quintero was very receptive to my needs. More

The Norm Reeves dealership is always as clean as a whistle and my Service Rep.Rafael Gonzales was awesome. I received Fast & Friendly Service:) I'll go back whistle and my Service Rep.Rafael Gonzales was awesome. I received Fast & Friendly Service:) I'll go back More

This past week, the Air Conditioning in my Ford Raptor had somehow stopped working. I went to my local Ford Dealership and they were no help, my AC was still not working so I brought the car into my perso had somehow stopped working. I went to my local Ford Dealership and they were no help, my AC was still not working so I brought the car into my personal mechanic so he could look at the problem. He recommended me to the Norm Reeves Ford Superstore in Cerritos. I took my truck over there and they had immaculate service. However, there was one person in particular that really stood out to me. Rafael Gonzales-Mora was incredible at his job, he takes pride in his work and took great care of me and my truck, The air conditioning in my truck has never been better. From now on, every time I go to the Ford Superstore I will be looking for Rafael Gonzales-Mora. Thank you to the Norm Reeves Ford Superstore Cerritos for helping me with my truck and thank you to Rafael Gonzales-Mora for the great service you give to me and to everyone you come in contact with. :) More

Great customer service Explained everything well He Great customer service Explained everything well He keep me informed and updated when car might be done also reached out and let me know when car Great customer service Explained everything well He keep me informed and updated when car might be done also reached out and let me know when car was done More