
Norm Reeves Ford Superstore
Cerritos, CA
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2,232 Reviews of Norm Reeves Ford Superstore
Yes. It was pleased our sales dealer was very nice i give David a 5 ... also david was answered any questions that we had .. ... thank you.. give David a 5 ... also david was answered any questions that we had .. ... thank you.. More
I received great service, quick & easy. Rafael was great and very helpful. He gave me opitions what to do with GPS issues which they wanted to charger $149.00 for possibly not fixing the issue. and very helpful. He gave me opitions what to do with GPS issues which they wanted to charger $149.00 for possibly not fixing the issue. More
I highly recommend tony Ibarra as a service advisor he is a friendly, professional very knowledgeable on advising what is necessary on options for services on my car he’s always polite and respectful. His te a friendly, professional very knowledgeable on advising what is necessary on options for services on my car he’s always polite and respectful. His team is always ready to help. More
Daniel Sanchez provided excellent service! I immediately needed a new car battery and he got me in quickly, was professional, friendly and efficient. Thanks much! needed a new car battery and he got me in quickly, was professional, friendly and efficient. Thanks much! More

Isaiah gave us a great experience from start to finish. He was knowledgeable, down to earth, and easy to talk with. Thanks for all your help! He was knowledgeable, down to earth, and easy to talk with. Thanks for all your help! More
Convenient close to home. I had to have warranty work done on the front camera. Had to go back again when the part came in. Was repaired in two hours. Everything works fine. done on the front camera. Had to go back again when the part came in. Was repaired in two hours. Everything works fine. More

Outstanding customer service. They attended us quickly and got us out the door with a car in a flash. Very nice personnel. 5/5 recommend. and got us out the door with a car in a flash. Very nice personnel. 5/5 recommend. More
Service experience. 8/13/20 Due to Covid-19 I felt nervous. I came in at 7:45 for an oil change, and they had to check my door latches due to a previous recall, so I le 8/13/20 Due to Covid-19 I felt nervous. I came in at 7:45 for an oil change, and they had to check my door latches due to a previous recall, so I left at 10:15. I was told when I made the appointment that due to Covid, that there would not be more than 10 people allowed in the inside waiting areas at any given time. What was unsettling was that there was, after 8:30, a ton of people that came, and it became difficult to stay away from anyone, but at least everyone was was wearing a mask. On 8/20 I 'have to' come in to get new tires and I'm not looking forward to it, and hope my next appointment is a 'very long ways away' after this. I know that what we are going through is tough on everyone. Hope you all stay safe. Laura Westoby More