
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore
Excellent service and good communication with the service advisor his name is Ivan Cruz Hi has excellent support for the customer he has knowledge about all cars advisor his name is Ivan Cruz Hi has excellent support for the customer he has knowledge about all cars More

Manny was very pleasant to do business with. Listened to our needs and wants and wasn’t pushy at all. I love that. I would definitely ask for him my next time around our needs and wants and wasn’t pushy at all. I love that. I would definitely ask for him my next time around More
Fabby in sales did an excellent job in helping us. Well as the gentleman that was assisting. they got us within budget and got us what we wanted as the gentleman that was assisting. they got us within budget and got us what we wanted More
Old-fashioned customer service at Norm Reeves Lincoln. I was pleasantly welcomed at this dealership and attended carefully by sales representative Bryan Cornelio. . He was very patient with me and answere I was pleasantly welcomed at this dealership and attended carefully by sales representative Bryan Cornelio. . He was very patient with me and answered any and all questions I had about my choice for my model MKZ Reserve II. He knew the Lincoln project line very well and went over to find points of the auto I had in mind to purchase. He went over all the nomenclature of the vehicle and what I didn't understand, he clearly went over to make sure I understood Brian is an excellent representative for the company. Fabby from the finance department was equally impressive. My total experience was outstanding ! More
I brought my F150 in for a powertrain/p0299 issue. Ivan Cruz -Service Dept. listened to my concern. He was courteous, respectful and professional and kept me informed. Was a positive and prompt experience! Cruz -Service Dept. listened to my concern. He was courteous, respectful and professional and kept me informed. Was a positive and prompt experience! Thank you! More
I had the best car buying experience thanks to David. He provided lots of information and was very helpful. Not only that but he got me a great deal as well. provided lots of information and was very helpful. Not only that but he got me a great deal as well. More
Good customer service. Each representative was very patient and helpful. Service representatives where very good at attending to their customers. Work was done in a timely matter. patient and helpful. Service representatives where very good at attending to their customers. Work was done in a timely matter. More
Daniel Sanchez was the one who helped me. He was very patient with explaining what needed to get done with my car. He was also extremely helpful with setting up a payment plan. patient with explaining what needed to get done with my car. He was also extremely helpful with setting up a payment plan. More
Great inventory, great prices, no pressure salespeople. What else do you need. I knew what I wanted and they got me out as quickly as possible. What else do you need. I knew what I wanted and they got me out as quickly as possible. More