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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

August 13, 2020

Excellent service and good communication with the service advisor his name is Ivan Cruz Hi has excellent support for the customer he has knowledge about all cars More

by Sabry shaker
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Aug 14, 2020 -

Norm Reeves Ford Superstore responded

We appreciate the 5 stars and this awesome feedback, Sabry!

August 13, 2020

Manny was very pleasant to do business with. Listened to our needs and wants and wasn’t pushy at all. I love that. I would definitely ask for him my next time around More

by Rgcris1974
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fortino Milian, Manny Sandoval
Aug 14, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the fantastic feedback and 5 star- rating! We love this photo too!

August 13, 2020

Very friendly staff. Rafael was great and took care of me and my car needs. The staff was super nice and I will be sure to telly friends. More

by trepanom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael
Aug 14, 2020 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share this positive feedback about our staff and 5 star- rating!

August 12, 2020

Fabby in sales did an excellent job in helping us. Well as the gentleman that was assisting. they got us within budget and got us what we wanted More

by cory.street01
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra, Neri Ellis
Aug 12, 2020 -

Norm Reeves Ford Superstore responded

We appreciate the 5 stars and this awesome feedback, Cory!

August 12, 2020

Old-fashioned customer service at Norm Reeves Lincoln. I was pleasantly welcomed at this dealership and attended carefully by sales representative Bryan Cornelio. . He was very patient with me and answere More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra, Bryan Cornelio , Jesse Martinez
Aug 12, 2020 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to leave a five-star rating and this great feedback, Victor!

August 12, 2020

I brought my F150 in for a powertrain/p0299 issue. Ivan Cruz -Service Dept. listened to my concern. He was courteous, respectful and professional and kept me informed. Was a positive and prompt experience! More

by Hxaizpu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Cruz
Aug 13, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating! Congratulations on your F150!

August 10, 2020

I had the best car buying experience thanks to David. He provided lots of information and was very helpful. Not only that but he got me a great deal as well. More

by Bigred.2009
Recommend Dealer
Yes
Employees Worked With
David Pulido
Aug 11, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the positive feedback and 5 star- rating! We are so happy to hear your experience with us was a great one!

August 07, 2020

Good customer service. Each representative was very patient and helpful. Service representatives where very good at attending to their customers. Work was done in a timely matter. More

by AD_Pel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Aug 07, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the fantastic feedback and 5 star- rating!

August 07, 2020

Daniel Sanchez was the one who helped me. He was very patient with explaining what needed to get done with my car. He was also extremely helpful with setting up a payment plan. More

by ernestoandrebecca
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Aug 11, 2020 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership, Ernesto!

August 06, 2020

Great inventory, great prices, no pressure salespeople. What else do you need. I knew what I wanted and they got me out as quickly as possible. More

by Glendoratom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabby Guerra, Jeremy Darrow
Aug 07, 2020 -

Norm Reeves Ford Superstore responded

We appreciate the 5 stars and this awesome feedback about our inventory and staff!

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