
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore
I went to have my oil changed today. Was greeted by Raphael was so helpful, very nice and knowledgeable. Thanks for making my experience wonderfully great! Raphael was so helpful, very nice and knowledgeable. Thanks for making my experience wonderfully great! More
Service My first time there, Ralael Gonzales very friendly but made a promise to have my truck washed and clean and when I returned to pick it up, it was not. My first time there, Ralael Gonzales very friendly but made a promise to have my truck washed and clean and when I returned to pick it up, it was not. It make me wonder what else wasn't done that was promised, because I am a women who intrust your company with my vehicle. I paid over $900.00 and my AC don't get cool. I will shop around next time. More
A Pleasurable Experience Jorge could not have been more attentive to my needs and expedient. He made a potentially rough experience, in my experience, enjoyable. I will be sur Jorge could not have been more attentive to my needs and expedient. He made a potentially rough experience, in my experience, enjoyable. I will be sure to inform my friends of my successful buying experience. More
Very clean and the salesman was outstanding was very help full on what I need for the final sale. I will definitely come back here for my next purchase full on what I need for the final sale. I will definitely come back here for my next purchase More
Mike O Conner was very helpful, patient and professional. All staff at Norm Reeves was outstanding! I would recommend this dealer to all my friends! All staff at Norm Reeves was outstanding! I would recommend this dealer to all my friends! More
Excellent service! On time and professional care! I was kept informed of my service as well as given future recommendation on repairs. Their complete checkup on my vehicle gives me a sense of security kno kept informed of my service as well as given future recommendation on repairs. Their complete checkup on my vehicle gives me a sense of security knowing that professionals have viewed and assessed all my concerns and vehicle needs. More
Everyone at this shop was extremely friendly and accommodating! Throughout the process Dave ensured he would be there through every step, and help me purchase my car. Benjy was also very helpful whe accommodating! Throughout the process Dave ensured he would be there through every step, and help me purchase my car. Benjy was also very helpful when it came down to paperwork More
Rafael Gonzales was an excellent help! He took all of my concerns into consideration with no hesitation . I was highly satisfied because of Rafael Gonzales. concerns into consideration with no hesitation . I was highly satisfied because of Rafael Gonzales. More
Jose was the service adviser. He remembered me from my last visit. He greeted me warmly and listened to my concerns. When my truck was ready he came and found me in the showroom to give me my keys. He last visit. He greeted me warmly and listened to my concerns. When my truck was ready he came and found me in the showroom to give me my keys. He went above and beyond. I have only had positive experiences with the service department! More