Norm Reeves Ford Superstore

Clean , courteous, helpful ..., very friendly. Rafael was on the ball and very knowledgeable. He has helped me before and remembered who I was. He did not try and push services on me that my car did not need on the ball and very knowledgeable. He has helped me before and remembered who I was. He did not try and push services on me that my car did not need. More

Had no appointment but didn’t wait long. Raphael was polite and efficient. Respected the personal space. Offered to wash my care at a later date. Keeper me up to date on the progress polite and efficient. Respected the personal space. Offered to wash my care at a later date. Keeper me up to date on the progress More

Excellent service! Rafael helped me and answer every question I had. He was kind enough to have my car ready by a certain time due to an appointment I had. I will definitely contact him for my future c question I had. He was kind enough to have my car ready by a certain time due to an appointment I had. I will definitely contact him for my future car service. More

Raymond was very attentive to my concern. Identifies the issue immediately and had my car serviced within the hour. Thank you Raymond for A+ customer service issue immediately and had my car serviced within the hour. Thank you Raymond for A+ customer service More

The way things are happening with the C-19 the staff at the Cerritos Ford dealership were awesome! The did everything very professional, fast, and made you feel comfortable and relaxed throughout the whole the Cerritos Ford dealership were awesome! The did everything very professional, fast, and made you feel comfortable and relaxed throughout the whole process from receiving my vehicle to the finished product! Thank you to all the staff that helped make my experience a memorable one! More

Great place been coming for years. Jose from service was awesome!! I will definitely be a customer for life. Keep up the good work guys!! awesome!! I will definitely be a customer for life. Keep up the good work guys!! More

Brett Howard and George are the greatest salesman and the car business I will buy another car from them only because I trust them. I bought an MKC from them and are very happy with it. car business I will buy another car from them only because I trust them. I bought an MKC from them and are very happy with it. More

Rafael Gonzalez was a lot of help for me, he make my experience better, last time I was here my experience wasn’t that great, I usually take my Explorer to Buena Park where I bought my explorer experience better, last time I was here my experience wasn’t that great, I usually take my Explorer to Buena Park where I bought my explorer More

I made an appointment and drove right up to the service window. The service technician greeted me and wrote up the order while sitting in the car. The entire dealership was conscious of the virus and took window. The service technician greeted me and wrote up the order while sitting in the car. The entire dealership was conscious of the virus and took steps to ensure separation. The vehicle was delivered on time. More

Service Representative Rafael Gonzalez has always been helpful every time I will get my car get serviced thru him. He is always accommodating in taking care of business. I highly appreciated his professio helpful every time I will get my car get serviced thru him. He is always accommodating in taking care of business. I highly appreciated his professionalism of taking care of his customers. More