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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews
Call Dealership (562) 846-1991
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18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

April 18, 2023

Got an awesome deal and had the utmost best customer service experience! If you need a car please go here to get it you won’t be disappointed. I am very happy with my Bronco More

by Bronco owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohamed was my sales representative and was excellent
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Apr 18, 2023 -

Norm Reeves Ford Superstore responded

Congratulations on your Bronco! We're so happy to hear that you received the best customer service and got an awesome deal! If you need anything else please let us know!

April 11, 2023

Friendly and great service, Quick response to what was wrong with my Ford flex. Thank you Tony and Yolanda More

by David Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
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Apr 13, 2023 -

Norm Reeves Ford Superstore responded

David, thanks so much for this feedback. We're happy to know our team provided great service and solved your problem. Please let us know if you need anything else!

April 01, 2023

Ver good service with text updates to let you know when your car is ready More

by tobxbcr88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Lopez
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Apr 03, 2023 -

Norm Reeves Ford Superstore responded

Thank you so much for this great feedback. Our service team strives to provide top-notch service every time, and we're thrilled to know we hit the mark. Please let us know if you need anything else!

March 30, 2023

Robin was fast helpful and kept me informed the entire time thank you again robin More

by Trey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
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Mar 31, 2023 -

Norm Reeves Ford Superstore responded

Trey, thank you for sharing your great feedback here and giving Robin a shout-out. We're glad to hear you had a positive experience, and if you need anything else please let us know!

March 26, 2023

great experience, very helpful and friendly staff. definitely will be back in the future. thank you More

by aribell1244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, John Kang
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Mar 28, 2023 -

Norm Reeves Ford Superstore responded

Aribell, we truly appreciate you taking the time to give our team this great feedback and 5-star rating. If you need anything else please let us know!

March 26, 2023

Great customer service. Friendly helpful and knowledgeable. I’ll continue to come get my car serviced here More

by Talia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Wilson
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Mar 28, 2023 -

Norm Reeves Ford Superstore responded

Talia, thank you for sharing your experience working with our service team. We appreciate your feedback and 5-star rating!

March 11, 2023

I was pleased that I was able to get an appointment 3 weeks earlier and the vehicle is running fine. More

by Msdonnastarr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
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Mar 13, 2023 -

Norm Reeves Ford Superstore responded

Thank you for sharing this feedback and giving our team a 5-star rating. We hope to work with you again in the future!

March 11, 2023

Jasmin was very helpful and patient with us. The staff was willing to work with us. It was a very nice experience More

by rkremt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Mohammed, 5 stars, Ed Inclan
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Mar 13, 2023 -

Norm Reeves Ford Superstore responded

Thank you for sharing your experience working with Jasmin. We're glad you had a positive visit to our dealership. Please let us know if you need anything else!

March 08, 2023

My experience with Tobyn as my service advisor was fabulous. She kept me up to date on progress, and made sure I was completely fixed and satisfied with my service. More

by jbeliot
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robyn Devis
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Mar 09, 2023 -

Norm Reeves Ford Superstore responded

We're so glad to hear that you had a positive visit to our service center and that your service advisor was fabulous. If you need anything else please let us know!

March 08, 2023

The manager is Amazing! !! He is definitely The Best. The crew really nice and friendly specially Carlos 💜 More

by Yaminajl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Gillian , Carlos Lopez, Joseph Calderon, George Contakos
Report | Print
Mar 09, 2023 -

Norm Reeves Ford Superstore responded

Thank you for taking the time to share your experience working with our team! We're glad you had a positive visit to our dealership and look forward to working with you again in the future!

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