
Norm Reeves Ford Superstore
Cerritos, CA
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2,230 Reviews of Norm Reeves Ford Superstore
Positive, friendly and informative as to the length of time my service would take and provided other options if I needed to reschedule due to time length of service. Also informed me about the shuttle sys time my service would take and provided other options if I needed to reschedule due to time length of service. Also informed me about the shuttle system. More
Service was great,helpfull staff,they repaired my rearview mirror for free,got a discount on my oil change and tire rotation,Good experience. I do recommend this place. rearview mirror for free,got a discount on my oil change and tire rotation,Good experience. I do recommend this place. More
Excelente servicio. Y rápido. buena atención Fue nuestra primera experiencia comprando un carro y creo no estuvo mal. Espero que siga siendo así en el futuro primera experiencia comprando un carro y creo no estuvo mal. Espero que siga siendo así en el futuro More
Overall service was good but I had an appointment and I had to wait approximately 15 minutes to see a service advisor. Once seen, advisor was courteous and helpful. had to wait approximately 15 minutes to see a service advisor. Once seen, advisor was courteous and helpful. More

Manny’s service was exceptional. He was very polite and helpful throughout the entire buying process. Went out of his way to go through every option available that was to my potential liking until we were helpful throughout the entire buying process. Went out of his way to go through every option available that was to my potential liking until we were able to find something great! Keep up the great work Manny and thank you again for your outstanding service! More
Thank you for taking care of our Ford Explorer. Our service advisor was very knowledgeable and professional. He kept me informed throughout the entire process, which I appreciated very much. service advisor was very knowledgeable and professional. He kept me informed throughout the entire process, which I appreciated very much. More

Working with George was such a pleasure. We never felt pushed or pressured. We felt confident we left with the right deal. George seemed to care about us as people and not Just as customers. John, our pushed or pressured. We felt confident we left with the right deal. George seemed to care about us as people and not Just as customers. John, our finance guy was also fantastic and we are thankful for him as well. It was a wonderful experience all around. More