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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,230 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,230 Reviews of Norm Reeves Ford Superstore

March 16, 2020

Positive, friendly and informative as to the length of time my service would take and provided other options if I needed to reschedule due to time length of service. Also informed me about the shuttle sys More

by mianvero
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the great review and 5 stars, Mianvero!

March 15, 2020

Service was great,helpfull staff,they repaired my rearview mirror for free,got a discount on my oil change and tire rotation,Good experience. I do recommend this place. More

by Joseayepez
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

Thanks for recommending our dealership!

March 15, 2020

David Parkerson was just a great honest person. really helped us out in finding what we wanted. so humble sweet, and very polite. thank you More

by mgranados2324
Recommend Dealer
Yes
Employees Worked With
David Parkerson
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating!

March 15, 2020

Excelente servicio. Y rápido. buena atención Fue nuestra primera experiencia comprando un carro y creo no estuvo mal. Espero que siga siendo así en el futuro More

by Jorgemedina813
Recommend Dealer
Yes
Employees Worked With
Fortino Milian, Rafhael Cardoza, Daniel Sanchez
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, Jorge!

March 14, 2020

Overall service was good but I had an appointment and I had to wait approximately 15 minutes to see a service advisor. Once seen, advisor was courteous and helpful. More

by Fredester48
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

Thank you for sharing about your recent experience at our dealership and 5-star rating, Fred!

March 14, 2020

Manny’s service was exceptional. He was very polite and helpful throughout the entire buying process. Went out of his way to go through every option available that was to my potential liking until we were More

by clarencehughes12
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Manny Sandoval
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating!

March 14, 2020

The best kind of customer service I’ve ever experienced! He really did above and beyond for us! Best rep in the whole ford dealership! More

by fermin.campos
Recommend Dealer
Yes
Employees Worked With
George Contakos
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating, Fermin!

March 14, 2020

Thank you for taking care of our Ford Explorer. Our service advisor was very knowledgeable and professional. He kept me informed throughout the entire process, which I appreciated very much. More

by Mr.davidmolina
Recommend Dealer
Yes
Employees Worked With
Jose Torres
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

March 14, 2020

I had a good experience with Rafael. He took care of my car in a polite and timely manner. The parts arrived and he promptly. More

by traceecheng
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating, Tracee!

March 14, 2020

Working with George was such a pleasure. We never felt pushed or pressured. We felt confident we left with the right deal. George seemed to care about us as people and not Just as customers. John, our More

by Aboresi
Recommend Dealer
Yes
Employees Worked With
John Kang, George Contakos
Mar 16, 2020 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating, Aboresi!

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