
Norm Reeves Ford Superstore
Cerritos, CA
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2,226 Reviews of Norm Reeves Ford Superstore
I came in for a recall with an appointment. It was a long wait to be seen but when Once they got the car it was a quick service and the car was done in a few hours. It was pleasant working with Raymond! He w wait to be seen but when Once they got the car it was a quick service and the car was done in a few hours. It was pleasant working with Raymond! He was very courteous and professional! More
Ray is friendly and efficient and always goes the extra mile to help you out. The dealership itself is clean, welcoming, and all staff is friendly. mile to help you out. The dealership itself is clean, welcoming, and all staff is friendly. More
Great guy and very courageous and excellent service. Decently like the service and highly recommend him for car buying service. Thank you! Regards, Sudhir Kumar Decently like the service and highly recommend him for car buying service. Thank you! Regards, Sudhir Kumar More
Everyone was friendly, professional and it was a good experience. I dont remember the sales and finance guys names but 5 stars for all. I would think this review would come with the employees already se experience. I dont remember the sales and finance guys names but 5 stars for all. I would think this review would come with the employees already selected. More
My service rep was Jose Torres, whom I've had before and he is excellent. I was given a quote with detailed information about the service and an estimated time of completion which was right on the mark. Jo he is excellent. I was given a quote with detailed information about the service and an estimated time of completion which was right on the mark. Jose also processed my Ford coupons which made the final price very reasonable. Overall, an excellent experience. More
Recall: Powertrain control module reprogramming and oil change. Juan Soto did an outstanding job setting everything up and managing the process. We had a 8:30am appointment and received the car back exactl change. Juan Soto did an outstanding job setting everything up and managing the process. We had a 8:30am appointment and received the car back exactly as promised. Thank you Juan! More
Very pleased with my experience at Norm Reeves. Raymond was very helpful and informative. Also he was pleasant. The service was fast and efficiently done. was very helpful and informative. Also he was pleasant. The service was fast and efficiently done. More
Everyone was very helpful and friendly, even those that were not part of the sale. The sales men worked with us to get us the right payment according to our budget. were not part of the sale. The sales men worked with us to get us the right payment according to our budget. More
Jose the service associate was helpful and my vehicle was serviced in a timely manner and washed, easy making appointment for my service and text messages kept me updated serviced in a timely manner and washed, easy making appointment for my service and text messages kept me updated More