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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,226 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,226 Reviews of Norm Reeves Ford Superstore

March 05, 2020

Norm Reeves Ford in Cerritos provides excellent customer service! I've been going to this dealership for nearly 20 years because I receive consistent treatment each time. Great team! More

by rickf777
Recommend Dealer
Yes
Employees Worked With
Mike Gilligan, Fortino Milian, Manny Sandoval
Mar 05, 2020 -

Norm Reeves Ford Superstore responded

Thank you so much for the positive feedback about your recent experience at our dealership and 5-star rating, Rick!

March 05, 2020

Great service, very helpful raymond made it straight to the point explain everything and got me on my way , and keeped me updated during the process. More

by Ssbumperrepair
Recommend Dealer
Yes
Employees Worked With
Raymond , Quintero
Mar 06, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating!

March 05, 2020

Helpful efficient they got me in without an appointment I had my truck back in a few hours. And they told me all the parts I needed to fix an issue with my bumper. More

by jnine141
Recommend Dealer
Yes
Employees Worked With
Thomas parts department , Rachelle Papadatos
Mar 06, 2020 -

Norm Reeves Ford Superstore responded

We truly appreciate the 5 star- rating and awesome feedback!

March 04, 2020

Great experience I had a great experience dealing with Norm Reeves Ford Superstore on my first visit. Scheduled maintenance was handled professionally and in a timely More

by esa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzales
Mar 05, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating!

March 03, 2020

Everyone there was very nice and helpful. Went smooth and they took very good care of me. Gersom was excellent and very patient with me, since I am a difficult person to work with. He helped me set everythin More

by Ruben
Recommend Dealer
Yes
Employees Worked With
Manny Mendez, Gerson Montiel
Mar 04, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the great review and 5 stars, Ruben!

March 03, 2020

The service was done in timely Mayans the constant updates gave me a clear idea of when my truck would be ready. Thanks service department. More

by Ruben Mora
Recommend Dealer
Yes
Employees Worked With
Ray Quintero
Mar 03, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating, Ruben!

March 03, 2020

Appointment was for service on my CMAX. Rafael was friendly and helpful. Left to mall to complete some shopping and he called me to let me know car was ready, explained everything done on my car and a More

by smrnana
Recommend Dealer
Yes
Employees Worked With
Rafael Gonzalez-Moran
Mar 04, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate the great review and 5 star- rating!

March 02, 2020

Manny did a very thorough job throughout the whole process. He was polite and explained all features of car. We w as noted a specific interior as and he found it! More

by Redcar
Recommend Dealer
Yes
Employees Worked With
Fortino Milian, Manny Sandoval
Mar 03, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating!

March 02, 2020

The best car shopping experience I’ve ever had. Manny and the team were a pleasure to do business with. My wife and I couldn’t be happier. More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Manny Sandoval, Benjy Brown
Mar 02, 2020 -

Norm Reeves Ford Superstore responded

We appreciate this great feedback and 5 star- rating, Ryan!

March 02, 2020

Great customer service! Service Department explained everything well and answered all our questions and friendly sales associates. Even though we weren’t buying just looking around friendly. More

by carlyweaver74
Recommend Dealer
Yes
Employees Worked With
Daniel Serbanoiu , Jose Torres
Mar 02, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to share about your experience and the 5-star rating, Carly!

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