Norm Reeves Ford Superstore

This was one of my best experience buying a car. Went to look for a new work van , told salesman I was just looking not buy. He had no problem letting me test drive and answering all my questions. I was jus look for a new work van , told salesman I was just looking not buy. He had no problem letting me test drive and answering all my questions. I was just trying to get a ruff estimate on how much it was going to cost me. We sat down and he ran some numbers. Gave me a written estimate , checked on line an other dealer and they didn’t treat me or even come close to how Jorge Velazquez and the rest of Norm Reeve ford treated us. Went back two day later and bought it. Left feeling like I got a good. More

This was a great experience. Highlyrecommend thisplace. This was a great experience. Highly recommend this place. Mike was very knowledgeable and considerate of our time. We were very impressed with o This was a great experience. Highly recommend this place. Mike was very knowledgeable and considerate of our time. We were very impressed with our experience More

Raymond gives great customer service. Raymond is excellent in communication and exercises great communication skills and customer care. He is a great asset to the dealership excellent in communication and exercises great communication skills and customer care. He is a great asset to the dealership More

Jose Hernandez in the karts department was wonderful. The shop was very busy but he took time with me and explained and questions I had. Tony Ybarra is service was also exceptional. I would give them a ten!! shop was very busy but he took time with me and explained and questions I had. Tony Ybarra is service was also exceptional. I would give them a ten!!! More

Ramy was very nice and answered all of our questions. Took very good care of us with everything me needed. He made our experience very easy. Took very good care of us with everything me needed. He made our experience very easy. More

Great job. Have a new SUV and pleased with Norm Reeves Ford in Cerritos. Brandon was outstanding going through the sale. Thanks Norm Reeves Ford! Ford in Cerritos. Brandon was outstanding going through the sale. Thanks Norm Reeves Ford! More

Good prompt service from Daniel as always. Despite a delay in getting checked in, he was able to get my car repaired and returned to me in the same day. I always appreciate Daniel’s effort at ensuring I delay in getting checked in, he was able to get my car repaired and returned to me in the same day. I always appreciate Daniel’s effort at ensuring I’m a satisfied customer. More

I was contacted my Ford to renew my Ford Fusion electric vehicle lease. Initially there were errors in the color of the “white” Fusion that I wanted to lease (it was “Champaign” not white, so I was frustra vehicle lease. Initially there were errors in the color of the “white” Fusion that I wanted to lease (it was “Champaign” not white, so I was frustrated...until Mike O’Connor took over the process. I have leased or purchased over 15 new cars and Mike was the best salesperson I have ever worked with—and it isn’t even close. You have an excellent salesman who is a credit to Ford. And then the process got even smoother when Jesse Martinez, Sales Manager got involved. He was so impressive both in appearance, comportment and his deal making skills. Like Mike, I felt like Jesse really cared. And he is so young! I think Jesse is a rising star at Ford More

David was very helpful, as well as everyone else who works there! Definitely would recommend their dealership as a great place to buy a car! works there! Definitely would recommend their dealership as a great place to buy a car! More

My experience with Norm Reeves Ford -Cerritos has been excellent. Staff is very polite , courteous and very patient . They do not rush you , they listen to you! excellent. Staff is very polite , courteous and very patient . They do not rush you , they listen to you! More